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Contemporary Amperex Technology Co. Limited (CATL) is a global leader in advanced energy and battery technologies and was founded in 2011 in Ningde, China. CATL is a long-standing partner of the German and global electric vehicle and energy storage industry. In 2024, CATL was the supplier with the highest installed battery volume in electric vehicles worldwide for the eighth consecutive year. For four years in a row, CATL has also held the highest market share in the global supply of energy storage batteries.

From our first European production site at Erfurter Kreuz, we have been supplying German car manufacturers with cells and modules made in Thuringia since 2022. Globally, CATL employs more than 100,000 people at 13 production sites and 6 research centers with branches and offices in France, Germany, Japan, North America and China. Our batteries are already installed in more than 17 million electric vehicles worldwide – that corresponds to around one in three electric vehicles.

Become part of our team and use your talent to help increase this number even further in the future!

Senior Engineer - Customer Quality Assurance (m/f/d)

Job ID: 3224

Date: Oct 5, 2026

Location: Customer Site, Thuringia, DE

Company: CATL

Join an international, forward-thinking company and help us, as a Quality Engineer (m/f/d), ensure the highest quality standards and build long-term, trusting customer relationships in the automotive sector.

Your tasks and responsibilities:

Serve as the primary point of contact for customers on quality-related matters after Start of Production (SOP) and B-sample delivery
Ensure timely and effective responses to quality issues to OEMs, including managing inquiries, rework, and sorting activities
Establish and maintain strong, long-term customer relationships
Accurately communicate customer-specific requirements to the internal quality core team
Collaborate with internal project quality teams to analyze and resolve issues occurring at customer production sites and in the field
Coordinate the return and disposition of rejected parts, working closely with customers on critical quality concerns
Provide guidance to customers on proper assembly processes and monitor the assembly status of products including cells, modules, packs, battery systems, etc.
Manage and respond to safety-related incidents in a timely and structured manner
Support the resolution of key customer complaints in international markets
Demonstrate flexibility and willingness to travel as required by business needs

Our requirements:

A bachelor’s or master´s degree in a technical field (e.g., mechanical engineering, electrical engineering, automotive engineering) or comparable technical training
Several years of professional experience in quality management, ideally in the automotive supply industry or in a direct OEM environment
In-depth knowledge of automotive core tools: APQP, PPAP/PPF, FMEA, SPC, MSA, 8D methodology
Experience in complaint management, root cause analysis, and developing corrective actions
Proficiency in quality standards (IATF 16949, ISO 9001) and customer-specific OEM standards
Knowledge of battery product manufacturing technologies
Strong ability to serve as the primary point of contact for OEMs and to communicate complex technical issues clearly
Experience in establishing and maintaining long-term customer relationships
Confident demeanor during escalations, audits, and technical discussions
Fluent in spoken and written German and English due to the international nature of the role
Strong problem‑solving and analytical skills, particularly regarding safety-related incidents
Ability to evaluate technical failure patterns, coordinate recalls, and implement corrective actions in a structured manner
Close collaboration with project quality, development, production, and suppliers
Willingness to travel domestically and internationally as required by project needs
Ability to handle high pressure and demonstrate flexibility when dealing with urgent customer inquiries, experience in managing critical quality issues and escalation management
Permanent employment contract with diverse career prospects in a growing company
Annual bonus payments (loyalty bonus and variable performance bonus)
Group accident insurance that covers you 24 hours a day, both at work and in your personal life
An international work environment where teamwork is a top priority
You can find additional benefits on our careers page under “Our Benefits”

All qualified applicants will be considered for employment regardless of color, religion, sex, gender orientation, gender identity, national origin, or disabilities.

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Catl Career