Overview

Our team members are at the heart of everything we do. Cencora is committed to creating healthier futures by uniting as a team to improve lives. This position supports the QA team as a Quality Specialist (D-A-CH) with strong knowledge and experience in quality management, particularly in electronic quality management systems, across all Cencora 3PL Germany GmbH locations (D-A-CH).

Responsibilities

Perform operational quality assurance activities at all Cencora 3PL Germany GmbH locations (D-A-CH).
Support maintenance, implementation, and continuous improvement of the Quality Management System (QMS) and ensure compliance with GDP requirements, internal quality standards, change management, and quality-related risk assessments.
Manage documents: review and maintain quality-related documents and qualification records in the document management system, ensuring regulatory, customer, and internal requirements are met.
Handle deviations, CAPA & Change Control: investigate quality events (deviations, complaints, CAPAs, and change controls), perform root cause analyses, tracking of actions, effectiveness checks, and timely implementation of quality activities.
Assist in reporting and KPI management: collect, analyze, and report quality KPIs, perform trend analyses, identify improvement potential and quality risks.
Support QMS/eQMS implementation and enhancement: process harmonization, documentation, user support, trainings, and adoption of quality system requirements.
Assist management: prepare quality metrics, reports, and analyses; support assessments, shopfloor activities, and continuous improvement actions.
Customer and supplier management: assist in supplier qualification, monitoring, and evaluation; support audits, escalations, and handling quality-related questions.
Validation/Qualification: assist planning, execution, and documentation of validation and qualification activities, including computer system validation, calibration, and qualification of GxP-relevant equipment and systems.

Qualifications and Competencies

Funded knowledge and experience in quality management, ideally in GDP/GMP environments or other highly regulated industries.
Experience in handling, root cause analysis, and assessment of deviations; implementation and tracking of CAPAs and change controls, including action management and deadline tracking.
Auditing experience.
Practical experience with electronic quality management systems (e.g., MasterControl, Ideagen).
Very good English skills (spoken and written).
Willingness to undertake travel for external/internal audits and inspections (D-A-CH).
Strong MS Office skills; openness to digital tools; good analytical and organizational abilities.
High commitment and flexibility; excellent communication and influencing skills; high attention to detail; results-oriented approach.
Bachelor’s degree in a natural science, supply chain management, or related field, or equivalent professional experience.
Minimum 2 years of experience in quality assurance/quality management in a regulated and/or service-oriented environment (e.g., GxP/GDP, logistics/distribution) or in a related field.

What Cencora Offers

Competitive benefits aligned with local market practice. The company is an equal opportunity employer and committed to a diverse workforce. Reasonable accommodations are available during the employment process upon request.

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