Provide timely and effective responses to customer inquiries through phone, email, chat, and social media.
Review, investigate, and resolve customer issues to maintain high customer satisfaction.
Maintain accurate records of customer interactions and resolutions.

Qualifications:

Minimum of two years of customer support experience.
Experience with Salesforce or a similar CRM platform is preferred.
Strong English reading and writing skills.
This position begins as remote, transitioning to in-office in Mahwah, NJ within 12 months.
A quiet home workspace and reliable internet connection are required while remote.

Chefman

Chefman designs and sells kitchen appliances and smart cooking products. The company values customer satisfaction and fosters a collaborative team environment.

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