About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do

We support more than 60,000 clients and process over 20 million declaration lines each year. From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.

How we work

We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.

Why it matter

Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will:

Work with experienced customs professionals and technology teams
Gain exposure to international trade and complex supply chains
Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.

Purpose of the position

We are looking for an experienced and analytically sharp Business Controller to own the financial planning, analysis, and management reporting function across our DACH region — Germany, Austria, and Switzerland. This role is the financial backbone of our DACH business: you translate numbers into insight, insight into decisions, and decisions into action.

You will be the central partner to DACH business leaders and act as the key interface between the regional business and the group finance function. You bring structure to forecasting, challenge assumptions in planning cycles, and ensure that management always has the financial transparency it needs to steer the business effectively. A hands‑on mentality is essential — you are as comfortable building a driver‑based model from scratch as you are presenting key findings to senior leadership.

Main Responsibilities

Financial planning & forecasting

Own and coordinate the annual budgeting and multi‑year planning process for all DACH entities, working closely with country management
Drive the monthly forecast process — challenging assumptions, identifying risks and opportunities, and ensuring alignment with group targets
Develop and maintain driver‑based financial models that reflect the economic reality of the DACH business

Management reporting & analysis

Design, produce, and continuously improve the DACH management reporting suite — P&L, KPI dashboards, variance analyses, and ad‑hoc deep-dives
Deliver clear, concise, and actionable financial commentary that goes beyond the numbers and supports decision‑making at all levels
Ensure timely and accurate reporting into group consolidation cycles, including actuals, forecasts, and budget submissions

Business partnering

Act as a trusted financial partner to DACH business leaders — supporting investment decisions, pricing analyses, cost management, and go‑to‑market initiatives
Translate complex financial data into actionable recommendations for non‑finance stakeholders across sales, operations, and marketing
Proactively identify performance trends, risks, and opportunities, and bring them to the attention of relevant decision‑makers with a clear point of view

DACH‑specific context & compliance

Ensure that planning and reporting frameworks account for relevant DACH‑specific factors — including local tax impacts, statutory requirements, and country‑level business dynamics across Germany, Austria, and Switzerland
Collaborate with the Head of Accounting DACH to ensure consistency between management and statutory reporting
Support transfer pricing documentation and intercompany recharge processes in coordination with tax and legal functions

Process, tools & team

Drive continuous improvement of FP&A processes, tools, and data quality across the DACH region
Define and implement best‑practice planning and reporting standards; support the rollout of group‑wide FP&A tooling at the regional level

What to Expect

A high‑visibility role with direct impact on how the DACH business is steered and how financial decisions are made
Close collaboration with senior DACH leadership and group finance — a true seat at the table
An environment that values analytical rigour, intellectual honesty, and clear communication over hierarchy
Competitive compensation package commensurate with seniority and scope of responsibility
Flexible working arrangements with the option to also work remotely

Requirements

5+ years of hands‑on experience in FP&A, controlling, or management accounting — ideally in a DACH multi‑entity or international group context
Proven ability to manage and deliver full planning cycles (budget, forecast, strategic plan) independently and under time pressure
Strong analytical skills and financial modelling expertise — you build models that are robust, flexible, and used
Solid understanding of DACH‑specific business and financial dynamics; familiarity with local tax and statutory frameworks as they affect management reporting
Experience in business partnering with senior commercial stakeholders — you communicate financial complexity clearly and with conviction
Hands‑on mentality: you do not wait for perfect data and are not hesitant to get into the detail yourself
Proficiency with common FP&A and ERP tools (e.g. Business Central, Power BI, Lucanet, SAP BPC/BW, Anaplan, or equivalent); advanced Excel skills are a given
Degree in finance, business administration, economics, or equivalent
Fluent in German and English — both written and spoken; able to present and communicate with confidence at senior management level

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Customs Support Group B.V.