Support of our national & international FBM customers
Entry, processing & tracking of quotations and orders
Entry, checking & follow‑up of delivery dates in coordination with our production department
Taking over active customer communication via video, telephone, e‑mail and in person
Creation of customer assortments and maintenance of the corresponding online platforms
Maintenance and monitoring of the dunning process
Visits to customers and trade fairs
Acquisition of new customers

Successfully completed commercial training
Several years of professional experience in Key Account Management or Customer Service
Confident manner as well as solution‑ and service‑oriented working methods
Fluency in English or French is required
Team spirit and very good self‑organisation
Strong communication and negotiation skills
Confident handling of MS Office and ERP programmes
Experience in the jewelry industry is a plus

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Fbm Chains