Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

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What You Would Get To Do

The Event Resourcing Coordinator will consistently deliver exceptional service and support related to scheduling, staffing, and resource allocation for all events, ensuring efficient deployment, accurate data, and timely reporting. The role optimizes labor utilization and supports operational excellence.

Along with other FIRST team members, the Event Resourcing Coordinator will represent the FIRST Solutions brand on-site within a well-known tech company.

Your Contributions

Event Resourcing Coordination

Administer the end-to-end scheduling and coordination of labor for all events, ensuring adequate staffing levels are maintained, appropriate resources are assigned based on skill set and event needs, and scheduling changes are communicated effectively within the agreed-upon timeline.
Administer the end-to-end financial documentation for staffing, including creating labor quotes for events, processing invoices from freelancers, and coordinating with the Finance department to ensure timely payment of all external resources.
Understand overall staffing goals and manage labor resources for maximum efficiency and cost-effectiveness.
Forecast labor needs based on event schedules, historical data, and upcoming event requirements to proactively address potential staffing gaps.
Onboard, engage, and manage timesheets of scalable resources as needed to supplement our embedded team.
Serve as the primary point of contact for the team on labor logistics, schedule changes, and on-site coordination, responding within the agreed-upon response time.
Maintain and update the labor scheduling systems to ensure all shifts, job assignments, times, and locations are accurate.
Provide support with quoting and tracking for resourcing opportunities.

Data Management & Quality Control

Support data entry and quality control for vital operational metrics related to labor and event details in multiple systems, maintaining data accuracy.
Support data cleaning and validation processes to ensure the accuracy, completeness, and consistency of all entered data by event services staff.
Run regular reports and summaries on labor utilization, scheduling, and other operational data and submit for management review within the agreed-upon timeline.
Identify and flag data discrepancies or anomalies, collaborating with leadership to determine root causes and implement corrective actions.
Contribute and assist with any ad hoc projects consistent with the responsibilities.

What We Are Looking For

1-3 years of experience
Fluency in English & German
Proven experience in a highly organizational or administrative role where attention to detail was paramount.
Exceptional organizational and time management skills, with the ability to manage multiple complex projects simultaneously.
Familiarity with event processes and terminology is strongly preferred.
Proficiency with Google Worksuite is required, with strong familiarity with Google Sheets/Microsoft Excel
Experience with scheduling software or workforce management systems is a plus.
Excellent written and verbal communication skills.
A proactive and problem-solving mindset, with a strong commitment to meeting deadlines.

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

Personal Volunteer Day
28 Days of holiday
Wellness Stipend
Complimentary access to Headspace, Rocket Lawyer & Maven
Employee Assistance Program (EAP)
Mobile Phone Allowance
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

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FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions a

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