Domain (former Job family (P&T)): Product Marketing
City: Berlin

Job Description

The role: A strategic Mixed Methods User Researcher based in Berlin, responsible for driving end-to-end research for our digital products. You will merge deep qualitative insights with robust quantitative data to directly influence product roadmaps, moving beyond one-off studies to establish continuous discovery loops across the organization.

WE ARE LOOKING FOR AN INDIVIDUAL WHO CAN:

Design and execute both qualitative (interviews, usability testing) and quantitative research (complex survey design, behavioral analytics).
Own the entire research lifecycle independently, from scoping and recruiting to synthesis and actionable reporting.
Leverage modern AI tools for research operations (e.g., data synthesis, transcription, pattern detection, machine readable reporting) to accelerate timelines.
Translate complex, multi-source data into compelling stories and strategic recommendations for Product, Design, Marketing and Engineering teams, among others.
Conduct localized, nuanced user research in native German while collaborating seamlessly with global teams in fluent English.

Qualifications

Experience: At least 6 years of user and market research experience in digital product or service companies. Experience researching B2B customers is a plus.
Language: Native-level German proficiency and fluent English.
Location: Based in Berlin.
Technical Skills: Strong data literacy and proficiency with querying/analysis tools (e.g., SQL, R, Python, or advanced Excel) alongside deep qualitative frameworks.
Soft Skills: High emotional intelligence to evaluate user trust and adoption, with the business acumen to prove research ROI.
Growth Mindset: Proven experience utilizing product KPIs and health metrics to identify UX friction and drive funnel optimization strategies.
Bonus (Ideal): Prior experience working with digital marketplaces.

Additional Information

What We Offer:

Ownership of a meaningful product domain with real business impact.
A data-driven and collaborative Product & Tech culture.
High visibility and influence within the organization.

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