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At JLL, we shape the future of real estate for a better world. As a Fortune 500 company with annual revenue of $20.9 billion, operations in over 80 countries and a global workforce of more than 103,000, we create spaces, buildings, and cities where everyone can thrive. We are committed to our clients, our people, and our communities to build a better tomorrow through the power of real estate.

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Job Description: Shift Technician - Data Centre Operations

Role Summary

Critical 24/7 operational role ensuring availability and performance of mission-critical data centre infrastructure at one of our new client’s facilities. Responsible for monitoring, maintenance, incident response, and compliance with German data centre standards.

Location: Frankfurt am Main
Employment Type: Full-time, Permanent | 12-hour rotating shifts (24/7 including weekends/holidays)
Reporting Line: Critical Facilities Manager/Site Lead

Key Responsibilities

Infrastructure Monitoring

Monitor critical systems via BMS/DCIM platforms (power, UPS, cooling, fire protection, security)
Track environmental parameters and system performance in real-time
Document all activities and deviations in shift logs

Maintenance & Inspections

Conduct structured inspection rounds every 2-4 hours
Perform visual/functional checks of UPS, generators, HVAC, electrical systems
Execute minor preventive maintenance tasks
Support planned maintenance activities

Incident Response

Respond immediately to alarms and system faults
Perform initial diagnostics and implement emergency protocols
Coordinate with external service providers
Escalate critical issues per established procedures
Document incidents in ticketing systems (ServiceNow, JIRA)

Documentation & Communication

Complete detailed shift handover reports
Maintain compliance documentation (DIN EN 50600, ISO 27001)
Communicate with customers regarding incidents/maintenance
Coordinate with Security, IT, and Facilities teams

Compliance & Safety

Enforce security protocols and access control
Ensure compliance with DGUV, VDE, BDSG/GDPR requirements
Participate in safety drills and report hazards

Essential Requirements

Education & Certifications

Required:

Completed Ausbildung in: Elektroniker für Betriebstechnik, Mechatroniker, Anlagenmechaniker für SHK, or comparable
Elektrofachkraft certification (or willing to obtain within probation)
First Aid certification (valid within 2 years)
Fire Safety Officer training (Brandschutzhelfer)
Valid Class B driving license

Technical Knowledge

Electrical power distribution systems (low/medium voltage)
HVAC and climate control technology
UPS systems, battery banks, emergency generators
Basic IT infrastructure (servers, network equipment)
Understanding of Tier III/IV critical infrastructure concepts

Language Proficiency

Technical terminology proficiency in German

Personal Competencies

Independent worker with strong problem-solving skills
Team-oriented with excellent communication
High stress tolerance and calm under pressure
Reliable, punctual, flexible with shift changes
Minimum 1-2 years technical operations experience

Preferred Qualifications

Experience:

Data centre, telecommunications, or colocation environments
Tier III/IV certified facilities
Equipment brands: Schneider Electric, Eaton, Vertiv, Stulz, Siemens

Additional Certifications:

CDCP (Certified Data Centre Professional)
Sachkundenachweis Kältetechnik
VDE certifications (VDE 0100, VDE )
Manufacturer-specific training

Systems:

DCIM platforms (Nlyte, Sunbird, FNT Command)
BMS systems (Siemens Desigo, Schneider Electric, Johnson Controls)
Ticketing systems (ServiceNow, JIRA, BMC Remedy)

Working Environment & Benefits

Conditions:

12-hour rotating shifts
State-of-the-art Tier III certified facilities
Physical requirements: lift up to 20 kg, climb ladders, extended walking

Benefits:

Competitive salary with shift premiums
Company pension scheme (betriebliche Altersvorsorge)
30 days annual leave plus additional shift worker days
Health and wellness programs
Job ticket/transportation allowance
Employee referral bonuses

Regulatory Compliance

Role requires adherence to: DIN EN 50600, VDE 0100/ , DGUV Vorschrift 1 & 3, ISO 27001, ISO 50001, BDSG/GDPR, Arbeitsschutzgesetz, Arbeitszeitgesetz.

What We Offer

Opportunity to lead a flagship account with significant strategic importance to our organization
Platform to influence and shape best practices in Life Sciences real estate management globally
Exposure to cutting-edge operational practices and technologies across international markets
Collaborative, innovative work environment with access to industry-leading resources and expertise
Comprehensive professional development program and clear advancement pathways
Competitive compensation package including performance-based incentives
Global mobility opportunities within a growing international organization

Location:

On-site –Frankfurt am Main, DEU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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