NCS is a leading AI Technology Services Firm with a 15,000-strong team across Asia Pacific. We combine platforms, capabilities, deep domain expertise, AI, and digital resilience to help clients move with greater agility and drive real business impact. NCS is a subsidiary of the Singtel Group.

THE ROLE

Lead teams that build what matters, fast.

Join a startup-style team within one of Singapore's leading technology services firms, working with senior leaders to transform client opportunities into AI-powered products, MVPs, and new ventures.

This is a high-impact technical leadership role for experienced builders who thrive in ambiguity, lead multidisciplinary teams, and move from problem framing to production-ready solutions. You will use AI and AI engineers as a force multiplier across research, design, engineering, and delivery, while remaining accountable for client outcomes and team development.

We are looking for technical leaders who have:

Led the design and deployment of consequential AI/agentic systems in production
Built and mentored high-performing engineering teams
Demonstrated business acumen, critical thinking, and technical judgement under real constraints
Created technical foundations and architectures that others build on
Delivered measurable business value through AI innovation

You will lead teams delivering in live client environments, shaping solutions that can be tested, adopted, and scaled across the region.

WHAT YOU WILL OWN

Strategic Technical Leadership

End-to-end AI delivery methodology and technical standards
Architecture decisions balancing innovation, scalability, security, and business value
Engineering roadmaps and team capability development
Build, lead, and grow a team of AI engineers and builders
Drive technical onboarding, capability development, and career progression
Foster excellence, innovation, collaboration, and continuous learning

Reusable Assets & Knowledge

Ensure reusable assets from client engagements are documented, abstracted, and ready for regional adaptation
Develop technical playbooks, design patterns, and best practices to scale AI-native delivery
Establish knowledge transfer mechanisms that build organisational capability

Client & Stakeholder Engagement

Advise C-suite and senior stakeholders on AI strategy, investment priorities, and architecture
Collaborate with sales, delivery, and product teams to shape winning propositions
Represent NCS's AI capabilities in client engagements and industry forums

KEY RESPONSIBILITIES

Technical Leadership & Delivery

Lead multidisciplinary teams from client problems to prototypes, MVPs, and production-ready solutions
Define architecture, technology stack, and delivery approach for complex AI initiatives
Translate ambiguous business challenges into product hypotheses, technical strategies, and execution roadmaps
Oversee AI-enabled solutions using software engineering, model orchestration, automation, and design tools
Make architectural trade-offs across speed, quality, security, scalability, cost, and business value
Ensure enterprise standards for reliability, maintainability, security, and observability

Team Management & Development

Build, mentor, and grow high-performing AI engineering teams
Conduct technical, code, and architecture reviews
Provide coaching, feedback, and career development
Foster a collaborative, innovative, and psychologically safe culture
Identify skill gaps and drive upskilling

Strategic Advisory & Thought Leadership

Advise technology and business leaders on AI investments, architecture, and build-versus-buy decisions, drawing on NCS's cross-sector experience and AIC capabilities
Shape AI strategy and roadmaps with the Chief AI Officer, sector leads, and NCS leadership
Contribute to whitepapers, case studies, and industry presentations
Evaluate emerging AI tools, methods, and frameworks for NCS and our clients

Process & Methodology Innovation

Drive rapid experiments and iterative delivery to validate desirability, feasibility, and value
Continuously improve engineering practices, delivery methodologies, and quality standards
Develop reusable patterns and playbooks to scale AI-native delivery across sectors and geographies
Champion responsible AI, including fairness, transparency, privacy, and governance

Cross-Functional Collaboration

Work with sales and account teams on technical proposals and win strategies
Collaborate with product managers on product vision, roadmaps, and priorities
Partner with infrastructure and security teams to meet enterprise standards
Enable knowledge transfer and solution adaptation across regional teams

You are a proven technical leader

You have led engineering teams delivering complex AI/ML solutions in production
You balance hands-on technical contribution with strategic leadership and team development
You can inspire, mentor, and grow engineering talent

You thrive in ambiguity

You create clarity through action and leadership
You define scope, shape approaches, and drive multiple workstreams
You make sound decisions with incomplete information and adapt as context evolves

You combine technical depth with business acumen

You combine technical expertise with product instinct, business understanding, and strong judgement
You translate technical complexity into business value
You prioritise based on client impact and strategic value

You communicate and influence effectively

You engage senior stakeholders and challenge assumptions constructively
You articulate complex technical concepts to non-technical audiences
You build trust through transparency and delivery

You are AI-fluent and forward-thinking

You use AI as a practical multiplier across design, code, research, and delivery
You stay current with AI innovation and separate hype from practical value
You understand AI systems' limitations, risks, and capabilities

You are outcome-focused

You care about shipping solutions that solve meaningful client problems
You move quickly while maintaining quality, trust, and maintainability
You measure success by client impact and team growth

QUALIFICATIONS

Required

Education: Degree in Computer Science, Information Systems, Engineering, or related field. Equivalent practical experience is valued
Leadership: 2+ years leading engineering teams (3+ engineers) delivering complex software or AI/ML solutions; 5+ years overall AI/technical experience
AI/ML Delivery: Experience delivering AI, ML, or generative AI solutions in production with measurable business impact
Modern AI Tooling: Understanding of LLM application patterns and orchestration frameworks (e.g., LangChain, LlamaIndex); model deployment, monitoring and evaluation; automation platforms and MLOps; model limitations, risks, and responsible AI
Engineering Discipline: Ability to balance experimentation with security, reliability, observability, and maintainability
Stakeholder Management: Strong communication skills, ability to translate business needs into technical execution, and experience advising executives
Autonomy: Ability to work independently, navigate ambiguity, lead through uncertainty, and deliver at pace

Good to Have

Experience in consulting, venture building, startups, or innovation teams
Experience deploying AI in enterprise or regulated environments such as aviation, land transport, public safety, telecommunications, or government
Understanding of compliance requirements in regulated sectors
Familiarity with AWS, Azure, GCP, APIs, CI/CD, analytics, and observability tools
Experience with infrastructure-as-code, Docker, Kubernetes, and cloud-native architectures
Knowledge of data engineering, governance, and data quality

WHY JOIN NCS

Lead high-impact AI transformation programmes for major enterprises and public-sector organisations
Turn AI strategies into working solutions and measurable outcomes
Work across consulting, AI, engineering, data science, product, and design
Build reusable AI capabilities that scale across NCS and Asia Pacific

WHY SINGAPORE

Asia's innovation hub: Build your career in a leading global technology and AI ecosystem
Regional exposure: Work on impactful projects across Asia Pacific
Global & multicultural: English-speaking, internationally connected, and home to global talent
Exceptional quality of life: Safe, clean, well-connected, with excellent public transport, healthcare, and infrastructure
Gateway to Asia: Excellent connectivity across Asia and beyond
Work, live & explore: World-class food, culture, nature, and experiences

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NCS Group