NextStep is an AI-powered career platform designed to support top consulting talent through career transitions. Our platform uses smart matching technology to pair consultants with high-potential opportunities while helping companies access world-class talent.

We're recruiting a Head of Operations in London for a rapidly scaling tech startup in our ecosystem.

Head of Operations - London

Compensation: £95K-£120K base salary + equity

What You'll Be Doing

As Head of Operations, you'll build the operational foundation that allows a high-growth tech startup to scale without breaking. Your focus will be on turning ad-hoc activities into repeatable systems. Day-to-day, you'll:

Own the operating model - Design and implement processes, systems, and frameworks that scale with revenue growth
Drive operational efficiency - Identify bottlenecks, eliminate waste, and make the business run faster and leaner
Build cross-functional infrastructure - Create the connective tissue between Product, Sales, Customer Success, and Finance
Lead key operational initiatives - From go-to-market operations to supply chain optimization to vendor management
Establish performance metrics - Build dashboards and reporting that give leadership real-time visibility into what's working
Manage strategic projects - Take ownership of company-wide initiatives that require operational execution
Scale the team - Hire, develop, and manage an operations function as the company grows
Partner with the exec team - Sit at the leadership table and influence decisions on resource allocation, priorities, and growth strategy

You'll Fit Right In If You Have

Consulting background - MBB, Big 4, or top-tier operations/strategy firms
7+ years in operations - corporate operations, business operations, or operational leadership roles
Tech or startup exposure - You've seen what good (and bad) operations look like in fast-moving environments
Builder mentality - You don't just optimize what exists; you create new systems from scratch
Bias for action - You know when to move fast with 80% certainty vs. when to slow down and get it right
Cross-functional leadership - You can influence without authority and get teams to row in the same direction
Strong analytical skills - Data-driven decision making comes naturally, but you don't let analysis paralysis slow you down
Scrappiness - You're comfortable with ambiguity and can toggle between strategic thinking and rolling up your sleeves

If you've spent your career in consulting and want to move into a role where you build and run operations, this role is for you. This is your chance to own outcomes and shape how a company scales.

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