Are you excited about shaping the future of retirement plans? Do you have a passion for expanding your knowledge of MEPs? If so, Nova 401(k) Associates may have a “wow” position for you! MEP experience is a plus, but we are willing to train individuals who have at least 5 years of plan administration experience.

Overview of the Position

Nova 401(k) Associates is looking to fill fully remote Defined Contribution MEP Account Manager positions. We will provide you with a home office set‑up including a computer and a phone. Nova has been offering remote work for over 10 years. We offer a great work experience for our remote employees!

We are in the process of transforming our Account Manager positions to focus more on review and client/advisor service. Our MEP Account Manager position is supported by a strong implementation group, plan document team, special projects team, and a loan and distribution department. Our Account Managers are organized into teams that work toward firm goals with special recognition given to individuals with exceptional performance. Each Team Leader schedules weekly calls to discuss upcoming deadlines and developments within Nova and the industry.

About Nova

Nova 401(k) Associates is a vibrant and growing national third party, non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide career advancement opportunities for our professionals.

What Nova Offers You

This position supports a great work‑life balance with a 37.5‑hour work week, generous PTO and overtime pay. We also financially support professional designations and offer regular, recurring professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan, and an HSA.

Job Responsibilities

Maintain client and advisor relationships with a high active client retention rate
Maintain a caseload of MEP adopters, approximately 50% split between ADP and Safe Harbor plans
Manage and prioritize workload towards weekly goals in a results‑oriented team environment
Exemplify superior client service and ability to consult with clients regarding plan operation and design
Work with other Nova departments, record‑keepers, and advisors to ensure a great client experience
Document all client interactions in our workflow management system
Perform work according to Nova policies and procedures
Proactively communicate with MEP clients and investment advisors about new industry developments

Qualifications

Five or more years of 401(k) plan administration experience
Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non‑discrimination testing
Familiarity with MEP service models and providers a plus
NIPA credential, ASPPA credential, or a 4‑year college degree
Excellent written and verbal communication skills
Excellent time management, organizational skills, and ability to multi‑task
Ability to proactively and independently manage a book of business
High level of critical thinking
Committed to lifelong learning and coachable

Compensation and Benefits

Base Salary $74,000 - $95,000
Salaried, non‑exempt
Medical, dental, disability, and life insurance
Paid time off
401(k) plan with employer match

Work Location/Hours

Work from home
Must work from USA and be authorized to work for any US employer
We will supply all necessary computer equipment
37.5‑hour work week
You may choose a start time between 7:30 am and 8:30 am

All interviews are via video interview – no travel is required!

We get it. We listen. We communicate.

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