Practice Group / Department: Legal Transformation - Banking and Finance

About the role

This role is based in one of our German offices and reports to the Head of the Innovation, Design & Technology, with a dotted line reporting to the COO of Germany. It drives innovation and change across our German offices and relevant practice areas, delivering legal transformation projects that enhance the quality, efficiency and value of legal service delivery. The role works closely with members of the IDT team to support innovation work across other European offices and broader EMEAPAC.

Key responsibilities include:

Engaging with lawyers to understand their needs and expectations.
Collaborating closely with colleagues from different functions and locations to identify synergies and implement solutions.
Managing project scope and timelines and managing the expectations of key stakeholders.
Coaching and training lawyers and support teams on new tools and working approaches.
Continuously measuring and communicating the impact and benefits of implemented solutions.

About you

You have a legal background and ideally experience working in transformation, focused on innovation or technology. You are passionate about improving the delivery of legal services, possess a growth mindset, and are a team player and networker capable of building strong relationships with a diverse range of stakeholders.

You are a problem solver with a creative mindset, a leader and change agent who can inspire others to embrace new ways of working. You are resilient, flexible, and able to cope with ambiguity and pressure.

Responsibilities

Opportunity Management Identification

Leverage technology to enhance profitability and client satisfaction, advise lawyers on technology-driven improvements, explore innovative service delivery models across legal services, project management, and support functions, and foster a culture of continuous improvement.

Execution

Implement strategies for alternative service delivery by coordinating with legal teams. Monitor and report innovation performance to senior stakeholders, manage the deployment of Innovation-as-a-Service, and lead problem‑solving and process optimisation workshops using design thinking.

Stakeholder engagement

Engage with partners and lawyers to understand business challenges, pain points, and opportunities. Advise on how the legal transformation function can add value, build and present business cases, and qualify opportunities.

Project Design and Delivery

Collaborate with colleagues across the transformation function and other functions to drive change. Promote technology tools and platforms (including GenAI), manage project scope and timelines, and monitor, record, analyse, and communicate project metrics and outcomes.

Coaching and Training

Coach and train lawyers and staff on new tools and approaches, ensuring training incorporates relevant tools and design approaches. Infuse technology tools and design approaches into best‑practice guides, training materials, and onboarding programmes. Facilitate workshops and organise retrospectives.

Knowledge sharing and industry awareness

Maintain awareness of latest legal innovation and technology trends, disseminate insights, integrate with local and regional technology ecosystems, and contribute to the firm’s digital transformation agenda.

Experience

At least 3 years of experience working in Corporate, Banking or Dispute Resolution as a qualified lawyer, or 6 years of experience in improvement, innovation or change projects with lawyers.
Deep knowledge of the legal technology market, including 2+ years working with GenAI, ideally in adoption‑driving roles.
Understanding of human‑centred design, agile and lean methodologies for project delivery.
Experience presenting to audiences and influencing senior stakeholders.
Experience working in a matrix structure and managing expectations of multiple senior stakeholders.
Experience using statistics and data to measure impact.
Fluent in German and English, with excellent written and verbal communication skills.
Excellent advocacy and presentation skills.

Diversity, Equity and Inclusion

We strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realise their full career potential. Our new work model offers flexibility for working from office or remote, while maintaining high service standards.

We offer family‑friendly and inclusive employment policies and programmes supporting health and wellbeing. Find more about Diversity, Equity and Inclusion here.

Equal Opportunities Employer

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

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NRF United Kingdom