KEY ACCOUNT SPECIALIST (INSIDE SALES) m/f/d

JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES

In this role you will be responsible for complementing and supporting Key Account Executives activities for designated Regional and Local Key Accounts.

S
Smooth customer and service oriented performance for designated key accounts
Pro-active account management and development incl. follow-up on sales leads
Make quotations to customers for designated accounts incl. follow-up
Negotiate prices and secure best cargo mix
Produce and update ratesheets
Active communicator with international internal as well as external stakeholders
Escalation point for enquiries or complaints
Liaise cross functionally to overcome operational issues
Ensure compliance with company rules
Promoting e-commerce platform and self-service tools as applicable

REQUIRED SKILLS AND COMPETENCIES

A minimum of 3 years of professional shipping experience preferably within Inside Sales/Key Account
Distinct customer and service focus
Persuasive, target- and result oriented, competitive with strong communication and negotiating skills
Advanced MS Excel or Google Sheet skills and a strong administrative focus
Broad shipping knowledge with cross functional and commercial mind-set & knowhow
Business fluent in English and local language
Strong digital orientation and growth mind-set

WHAT WE OFFER

Modern workplace
Mobile working possibilities (2 days per week)
Flexible working time
Company pension scheme
30 days vacation
Open communication and innovative collaboration
Career & development opportunities

Located in the Hamburg office.

#J-18808-Ljbffr

OCEAN NETWORK EXPRESS (EUROPE) LTD. FILIAL I FINLAND