Reporting to: Head of Digital Product - AI Applications

We're looking for a hands-on AI Developer to join our growing team and help transform how the business operates through practical automation and AI solutions.

This is a delivery-focused role for someone who enjoys building, testing and deploying solutions that solve real business problems. Working closely with our Revenue Operations team, you'll identify opportunities to automate manual processes and develop AI-powered workflows using tools including Microsoft Copilot Suite, Power Platform, Claude and Kaizan.AI .

Success in this role is measured by tangible outcomes: live automations, increased efficiency, improved user adoption and measurable time savings for the business. If you're happiest building rather than presenting strategy, and enjoy seeing your work deliver immediate impact, we'd love to hear from you.

Key Responsibilities

Process Discovery & Solution Design

Partner with Revenue Operations to understand, map and analyse existing business processes.
Identify automation opportunities, prioritising work based on business value, effort and risk.
Design practical solutions using the most appropriate technology and automation tools.
Document solutions, workflows and exception handling processes.

AI & Automation Development

Build, test and deploy workflow automations using Microsoft Copilot Suite and Power Platform technologies, including Power Automate, Power Apps and Dataverse.
Develop AI-enabled solutions using Claude and Kaizan.AI, including prompt engineering and workflow integration.
Build task-specific AI agents and reusable AI capabilities that can be deployed across the organisation.
Create and maintain integrations between CRM, finance, reporting and other business systems.
Develop scripts and lightweight applications using Python, TypeScript or similar technologies when low-code tools are not sufficient.
Monitor, maintain and continuously improve solutions once deployed.
Support users through training, guidance and troubleshooting.
Promote AI best practices and share reusable knowledge, prompts and automation assets.
Measure and report business benefits, including time savings, adoption rates and error reduction.

Governance & Quality

Ensure all solutions follow established engineering, documentation and release standards.
Maintain compliance with GDPR, information security requirements and AI governance policies.
Implement appropriate controls and human oversight where AI outputs require validation.

About You

We're looking for someone with proven experience delivering technology solutions that are already creating value in a business environment.

Experience building workflow automations in a commercial, sales or operational environment.
Hands-on experience with Microsoft Copilot Suite, Azure AI and Power Platform , particularly Power Automate.
Practical experience working with large language models such as Claude or GPT , including prompt design and process integration.
Experience building AI agents using platforms such as Claude, Copilot Studio or Azure AI Foundry.
Experience integrating business systems through APIs and working with structured business data.
Strong scripting or development capabilities in Python, TypeScript or similar languages .
Ability to work directly with non-technical stakeholders to understand requirements and deliver effective solutions.
Strong problem-solving skills and a pragmatic approach to automation and AI implementation.
Understanding of data protection, information security and GDPR requirements.

This is an exciting opportunity to join a forward-thinking organisation where you'll play a key role in embedding AI and automation into everyday business operations, delivering meaningful improvements that scale across the organisation.

#J-18808-Ljbffr

Russam Gms