Your responsibilities include, but not limited to:

Serve as the single point of contact for all site infrastructure issues and escalations
Lead local implementation of infrastructure projects using standardized frameworks
Monitor and improve performance of IT services including LAN, desktop deployments, and printer management
Ensure compliance with quality, security, and regulatory standards
Coordinate vendor activities and manage on-site fixes
Drive continuous service improvement and asset refresh initiatives
Report KPIs and service metrics to the Regional/Country Infrastructure Manager
Facilitate Root Cause Analysis (RCA) and incident resolution
Collaborate with business stakeholders to align infrastructure goals with operational need
Report technical complaints or adverse events related to Sandoz products within 24 hours

What you’ll bring to the role:

Degree in Information Systems or equivalent experience
Minimum 5 years in IT infrastructure, project, and vendor management
Strong understanding of IT strategy, architecture, and operations
Excellent communication, negotiation, and problem-solving skills
Proven ability to manage customer relationships and work in virtual international teams
Fluent in German

As part of your application, please submit your current CV as well as proof of your highest educational qualification (e.g., diploma, master’s degree, doctorate). Additional documents such as employment references may be uploaded optionally but are not mandatory.

Compensation Structure & Criteria:

Sandoz compensation is determined by job level, qualifications, niche skills, experience, and location within company salary ranges. Fully proficient and highly effective employees can expect a starting salary around market median, with those new to the level or with less functional depth at the lower end of the range and those with sustained superior or niche skills towards the higher end of the range. Internal equity and external market data inform our range placement. Annual salary reviews consider performance outcomes, market alignment, and business needs.

Starting pay range: EUR 64,700 - 125,200
Variable compensation: 10% performance-based bonus
Additional benefits include: 30 vacation days per year (in full time), 1.200€ vacation payment (in full time), €40/month in capital-forming benefits (in full time), company pension, flex-hybrid working 50% per week in the office, access to our learning & development platforms Skillsoft & Learnlight, Access to our employee share program “OurShare”
Pay frequency: Monthly
Expected weekly working hours: 40 hours
Contract type: full time

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!

Join us, help us make healthcare fairer and faster.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

The law provides for severely disabled / equal applicants the opportunity to involve the local representative body for disabled employees (SBV) in the application process. If you would like to request this, please let us know in advance as a note on your CV.

Diversity and Inclusion

Division

SANDOZ

Business Unit

Information Technology

Location

Germany

Site

This site is intended for a global audience

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Sandoz International GmbH