Job Details

Job #

Department Code

Department D'Aniello Institute for Veterans and Military Families (IVMF)

Job Title Program Manager, Entrepreneurship Growth, Innovation and Future State

Location Remote

Campus Syracuse, NY

Commitment to On-Campus Experience Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range $74,800 - $85,000

Pay Determination Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level 05

FLSA Status Exempt

Hours Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.

Job Type Full-time

Unionized Position Code Not Applicable

Job Description

The Program Manager leads operations and delivery within the IVMF Entrepreneurship Growth, Innovation and Future State vertical, with primary responsibility for the J.P. Morgan Chase CEOcircle program and IVMF Veteran EDGE conference. Reporting to the Associate Director, Growth, Innovation and Future State, this position manages planning, execution, participant experience, and continuous improvement to deliver high-quality experiences for veteran and military-connected business leaders.

This role translates program goals into workplans, oversees the full program and conference lifecycle, and partners across Shared Services, MarComms, CRM/Salesforce, finance, and external stakeholders to align recruitment, communications, registration, logistics, content delivery, sponsorship activation, and post-program follow-up. The position also supports the Associate Director on future growth initiatives, helping pilot new offerings and refine delivery models.

This position requires strong project and event leadership, stakeholder management, and sound judgment to manage multiple workstreams while maintaining participant service, sponsor stewardship, and mission alignment. Preference given to candidates with experience in conference management, program delivery, entrepreneurship programming, and partner engagement.

This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Education and Experience

Bachelor’s degree required, preferably in business administration, entrepreneurship, communications, event management, public administration, or a related field. Equivalent professional experience may be considered in lieu of a directly aligned degree field
Minimum 4 years of experience in program management, conference/event management, partner-facing program delivery, entrepreneurship support programming, or a related operational leadership role
Demonstrated experience managing complex, deadline-driven initiatives with multiple stakeholders, workstreams, and public-facing deliverables
Proven ability to coordinate cross-functional teams and external partners in a fast-paced environment while maintaining quality, professionalism, and accountability
Strong written and verbal communication skills, including experience preparing stakeholder communications, operational updates, and executive-ready materials
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint) and project management/workflow platforms; experience with CRM systems such as Salesforce is strongly preferred
Experience supporting conferences, executive convenings, cohort-based programs, or sponsor-supported initiatives is strongly preferred
Preference given to candidates with experience serving veteran, military-connected, university, nonprofit, corporate social impact, or mission-driven communities; military service connection or familiarity with the veteran entrepreneurship ecosystem is a plus.

Skills and Knowledge

Strong program and conference management capability, with the ability to drive multiple planning tracks from concept through closeout
Experience supporting executive-level participants, founders, corporate partners, sponsors, or high-visibility external stakeholders
Ability to build detailed project plans, manage dependencies, and proactively resolve operational issues before they affect delivery
Familiarity with participant engagement practices, registration systems, agenda coordination, speaker support, and onsite event execution
Working knowledge of CRM and reporting tools, including Salesforce or comparable systems, for participant tracking, coordination, and performance reporting
Strong organizational skills and attention to detail, with the ability to manage multiple complex timelines simultaneously
Comfort operating in an evolving environment where programs may be refined, piloted, or scaled over time
Familiarity with IVMF entrepreneurship programs, growth-stage business support, or the broader veteran entrepreneurship landscape is preferred
Proficiency with shared planning and project platforms such as Monday.com or equivalent systems

Responsibilities

Program Management and Execution

Support strategy, planning, and future-state development for a portfolio of special entrepreneurship programs, with particular emphasis on CEOcircle, Veteran EDGE, and future-state programming, ensuring alignment with IVMF and Entrepreneurship unit priorities
Serve as the lead project manager for CEOcircle and Veteran EDGE, managing annual and multi-cycle planning, key milestones, implementation schedules, deliverables, and execution readiness
Develop and maintain comprehensive project plans covering recruitment, speaker and presenter coordination, agenda development support, participant communications, sponsor deliverables, registration, logistics, onsite operations, and post-event follow-up
Ensure each experience reflects IVMF quality standards, strategic intent, and a strong participant-centered approach for growth-stage and executive-level veteran entrepreneurs

Cross-Functional Coordination and Stakeholder Management

Act as the primary coordination point across the Growth, Innovation and Future State vertical and internal support functions including Shared Services, MarComms, Salesforce/CRM, finance, procurement, and leadership
Coordinate regularly with the Associate Director to align priorities, surface risks, track decisions, and maintain visibility across all major workstreams
Manage relationships with external partners, speakers, sponsors, venues, vendors, and subject matter contributors to ensure timely program execution, clear expectations, and professional representation of IVMF
Support IVMF in external meetings, convenings, and stakeholder forums
Under the direction of, and in collaboration with, the AD Growth, cultivate and manage relationships with corporate, philanthropic, and veteran-serving ecosystem partners to expand collaboration opportunities, strengthen program relevance, and support growth of entrepreneurship initiatives

Ecosystem Stakeholder Engagement

Support the ideation of the entrepreneurial vision for state-of-the-art program execution
Collaborate with internal vertical teams within the Entrepreneurship structure and within IVMF, including research, communications, operations, and advancement, to support program outcomes and reporting
Serve as the operational liaison for executive-level stakeholders, speakers, sponsors, entrepreneurs, alumni, and institutional partners
Cultivate a network of relationships on behalf of the Entrepreneurship unit, understand key market and stakeholder forces, support development of a business strategic plan aligned to program priorities and stakeholder needs, and support development and execution of participant recruitment and engagement strategies to increase program awareness, enrollment, and long-term community participation

Innovation, Growth, and Portfolio Development Support

Support the Associate Director in the development, piloting, refinement, and scaling of future growth and innovation programs
Conduct research, organize planning materials, document emerging concepts, support partnership exploration, and help translate new ideas into operational models, timelines, and launch-ready processes
Capture lessons learned across CEOcircle, Veteran EDGE, and adjacent initiatives to inform future-state programming and continuous portfolio improvement
Identify, recommend, shape, and test new concepts, pilots, and partnership models that advance innovation, community building, and long-term growth across the entrepreneurship portfolio

Reporting, Documentation, and Continuous Improvement

Prepare briefing materials, status updates, after-action summaries, planning documents, and dashboard inputs for leadership and internal stakeholders
Maintain organized records, standard operating procedures, templates, planning trackers, and institutional knowledge that improve efficiency and consistency across the portfolio
Use participant feedback, stakeholder input, and operational results to recommend improvements to future program design and execution

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal‑opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class‑leading initiatives focused on making an SU degree accessible and affordable to the post‑9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

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