ESO's Information Systems Programme (ISP) leads the planning and implementation of projects for a specific group of ESO's organisation‑wide information, documentation and configuration systems, aligning them with organisational needs, managing project execution and resourcing, and driving modernisation and digitalisation across the organisation. Upon project completion, the delivered systems are handed over to the operational owners.

OSS currently hosts projects for ERP (Oracle Fusion), Enterprise Asset Management (Maximo), Content and Document Management, Web Content Management (Adobe AEM) and Digital Engineering Data (including PLM, CAD, BIM and Digital Twin).

This is a cross‑domain role; the Deputy Programme Manager works alongside the Programme Manager to drive these projects, ensuring coherence, integrations, governance, and sustainable delivery from concept through to build and delivery.

Main Duties and Responsibilities

Solutioning & Processes

Provide end‑to‑end leadership across projects within the ISP.
Define target application landscapes, integrations, data flows, lifecycle management and system dependencies for each project.
Work with ESO's IT department, quality management and organisational stakeholders to align business processes and requirements with system architectures and platform capabilities.

Data & Governance

Lead and oversee data lifecycle approaches, including data migration, cleansing, enhancement, transformation, validation, reconciliation and traceability across systems.
Collaborate with ESO IT and system owners to define system‑of‑record, data ownership and governance/operating models.

Programme & Project Support

Support the programme manager and project leads with architectural guidance, solution assurance and dependency management.
Support programme‑level decision‑making, risk management and prioritisation.
Act as a senior point of contact for external system integrators and vendors.
Contribute to roadmap development, investment planning and long‑term platform sustainability for the projects with the ISP.

Reports to: Information Systems Programme Manager.

Key Competences and Experience

Minimum of 5 years experience in leading programmes or large‑scale projects, delivering demonstrable success in business transformation and digitalisation, including the introduction of new enterprise platforms.
Track record of successfully implementing and scaling enterprise and/or engineering platforms across complex environments, such as ERP (Oracle Fusion or equivalent Tier‑1 ERP), Enterprise Asset Management, Content and Document Management, Web Content Management, PLM, CAD, BIM or Digital Twin.
Hands‑on experience in process design and optimisation.
Excellent collaboration and communication skills, with the ability to engage effectively with both technical and non‑technical stakeholders.
Strong problem‑solving, influencing and negotiating skills.
Comfortable working in a diverse, international and multicultural organisation.

Qualifications

University degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent professional experience.
Excellent command of English, written and verbal. A sound working knowledge of Spanish is desirable.

Location

Duty station: Garching near Munich, Germany with regular duty trips to ESO sites in Chile. The role is based on‑site at ESO and relocation to the duty station area is required.

Benefits

Competitive salary, pension scheme, medical and educational benefits, and financial assistance with relocation. The contract is for a fixed term of three years, subject to extension based on performance.

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The European Southern Observatory