Description

Job Summary: Provides computer systems maintenance and repair. Maintains servers, software systems, and networks. Diagnoses and resolves hardware, software, firmware, and network problems. Configures, maintains, and upgrades network connection devices, network hardware/software equipment, and automation equipment.

Essential Functions

Supports the acquisition, planning, integration, implementation, and accreditation of a specified system
Coordinates installation and operation of systems with the host unit, planners, and external system program offices
Provides system administration and maintenance support
Assists Information Systems Security Manager (ISSM) and Information Systems Security Officer (ISSO) in providing systems security management, technical analysis, and documentation support.
Administers user accounts, files permissions, and prints queues
Loads and configures software packages, updates, and patches
Performs system backups
Provides technical support to include troubleshooting user operating problems, application problems, system configuration issues and malfunctions, and network operating problems
Performs software maintenance comprised of: running utility software, isolating client, server, or peripheral configuration problems, cleaning file systems of extraneous temporary and log files, maintaining the approved system baseline
Documents support provided including system supported, issues encountered, current status and projected or actual completion date and provides to the Contracting Officer’s Representative (COR) weekly.

Position Requirements

Knowledge Skills And Experience

Bachelor’s degree in Computer Science, Information Management, or related discipline plus 3 years recent specialized experience or, Associates Degree in Computer Science, Engineering, Information Management, or related discipline plus 7 years recent specialized experience, or Major IT Certification plus 7 years recent specialized experience, or 11 years recent specialized experience.
Information Assurance (IA) Technical Level II certification (SEI 264) or IAM Level I certification.
Experience in telecommunications and/or network engineering in a large distributed environment with emphasis on military (US/NATO) operations.
Knowledge of life-cycle management of Local Area Network (LAN)/ Wide Area Network (WAN), test and evaluation, data performance and collection, quality assurance metrics and Microsoft Office applications.
Desired, but not required are Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate/Professional (CCNA/CCNP) or UNIX systems, network control center operations, requirement analysis, and computer-aided drawing, preferably Visio.
Must demonstrate practical experience in the area(s) of expertise required in the Task Order, Performance Work Statement.
TS/SCI clearance

About The Organization Who We Are

Intellekt is a team of dedicated professionals committed to our personal and professional goals, serving our clients and their important missions, and promoting the safety and security of U.S. interests at home and abroad. Accountability is the foundation of our culture. We use this foundation to deliver value to our clients by analyzing problems, formulating solutions, and driving results with focus and determination. Our values of Authenticity, Judgement, Details, and Passion guide our decisions. Together, as Intellektuals, we strive to be the most ethical and accountable provider of intelligence, law enforcement, knowledge sharing, and technology solutions in the industry. For more information about our organization visit:

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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The Intellekt Group, LLC