Role Responsibilities

Please note that this position includes Central Contact Point (CCP) responsibilities and is subject to an internal fitness and suitability assessment and regulatory notification requirements. As Senior Manager, AML Compliance, you will oversee key elements of Western Union’s AML, counter-terrorist financing (CTF), sanctions and broader financial crime compliance framework. You will provide oversight across financial crime risk, suspicious activity management, regulatory engagement and KYC/CDD, while working closely with regulators, law enforcement, auditors and internal stakeholders.

Oversee the AML, CTF and sanctions framework, including policies, controls, monitoring and governance arrangements
Lead financial crime risk assessments and provide oversight of investigations, regulatory examinations and remediation activities
Oversee suspicious activity management and outsourced SAR filing activities, including escalations
Act as a key point of contact for regulators and law enforcement, including BaFin and the Bundesbank
Manage regulatory queries, examinations, audits and inspections, and oversee related remediation activities
Provide oversight of customer due diligence (CDD), enhanced due diligence (EDD), KYC standards, periodic reviews and monitoring controls
Advise senior stakeholders and compliance teams on complex financial crime matters and regulatory obligations
Provide leadership and oversight across compliance teams, including MLRO responsibilities for FX and Money Transfer
Promote a strong compliance culture through AML training and awareness activities
Partner with global and regional teams to support consistent implementation of financial crime standards

Role Requirements

7–9 years of experience in AML Compliance, ideally including experience as an MLRO, Deputy MLRO, or in a senior financial crime leadership role
Deep knowledge of AML, CTF, sanctions, KYC, and wider financial crime compliance requirements
Strong understanding of transaction monitoring, suspicious activity investigations, CDD, EDD, sanctions compliance, and AML controls
Experience engaging with regulators, law enforcement agencies, auditors, and senior stakeholders
Fluency in German and English, both written and verbal
Proven ability to assess complex regulatory and operational risks and make sound, risk-based decisions
Strong leadership, stakeholder management, communication, and influencing skills
Excellent analytical, problem-solving, and decision-making capabilities
Ability to work independently while providing effective challenge and oversight across all levels of the organization
Bachelor’s degree or equivalent professional experience preferred
Professional AML qualification, such as CAMS or equivalent, preferred

Workplace Option

Hybrid – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits And Other Details

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Germany-specific benefits include:
Annual Leave for Full Time employees – 30 working days.
Defined Contribution pension plan
Group Life policy provided via the pension plan.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date: This application window is a good‑faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital‑first company, built on the strength of our retail foundation and powered by next‑generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.

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The Western Union Company