The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.

Primary Workflow:

Spares management inbound and outbound the warehouse
Handle quarterly stock take in Local Warehouse & Service Partner Warehouses
Conduct onsite physical & logical audits for proactive sparing.
Perform quarterly onsite preventive maintenance per assigned customer.
Handle spare parts deliveries to FE, SeP & client.
Issuance of IMR's, POR's
Assist VCA's & BDA's for investigating missing parts from stock counting.
Customer communication
Updating TRT internal procedures
Learning additional technical and non-technical skills.
Sourcing Local Service Partners
Sourcing Local Logistic Partner / Supplier

Requirements:

Candidates must possess a college degree. Training and Certification would be an advantage.
Certification on Various Networking platforms
Strong understanding of Networking fundamentals
Cisco and Juniper Certification preferred.
Solaris - Oracle Certified Professional
VMWare - VMWare Certified Professional
Preferably have 7 years of experience in IT spare parts control & warehouse maintenance
Willing to be assigned to TRT office location, and to travel to TRT offices globally on as needed basis.

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TRT