Type: Contract to Hire
Location: 100%Remote (Onshore to Canada)
Salary: INR : Open

Technical/AMS/Oracle Utilities Consultant

Managing a support ticket system
Providing support to the business users including incident and problem management.
Evaluating, testing, and approving monthly patches and quarterly releases, and communicating changes to all impacted stakeholders.
Maintaining and implementing configuration changes to Oracle CCS.
Monitoring system alerts and integration performance.
Maintaining and updating relevant system and training documentation and providing training to the business on changes.
Maintaining Oracle and BI Publisher reporting, developing new reports, updating the dashboard
Supporting the workgroup with utility industry knowledge.
Knowledge Transfer: develop and/or enhance instructions or job aids as needed and through job involvement.
Assess and build and/or update ?RUN? processes as needed.
Collaborate with other teams internally as needed to determine the resolution
Contribute to customer knowledgebase
Other duties as assigned and determined by the Product Support Manager/Lead
Have experience in OIC (Oracle Integration Cloud)
Have File Manage Transfer experience

Strong CC&B and CCS Functional and Technical expertise.
5+ years extensive hands‑on experience developing customizations for Oracle Utilities Customer Care and Billing (CC&B) 2.6 application (2.7 a plus)
Extensive knowledge & experience on CC&B Java
Experience working on UI Maps, BPA scripts, plug‑ins, service scripts, BOs, service tasks etc.
Good knowledge on XAI/XSLT/XPath
Responsible for the technical design and development including analysis, configuration and troubleshooting issues arising in CC&B application
Good techno‑functional knowledge of Oracle CCB
Good knowledge on OUAF framework
Experience on PL/SQL development
Minimum 3 years' Java experience
Good understanding of CCB specific Java including Oracle Utilities SDK, Eclipse 3.7 and Hibernate Query Language, with experience writing high performance, multi‑threaded, critical Java application extensions
Should have broad functional knowledge of CC&B in at least 2-3 core functional areas (Billing, Payments, Credit & Collection, Financials) including good knowledge of CCB Configuration

Oracle Utilities Customer Cloud Service Certified Implementation Specialist Oracle Utilities Customer Cloud Service Certified Implementation

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Two95 International Inc.