Zilken is a process, system, and logistics partner for industrial companies. In this role, we offer intelligent solutions for industrial supply chains and C‑parts management, combining technical expertise, digital system integration, and customized logistics.

Through deep integration into our customers' processes and ERP landscapes, we ensure reliable, cost‑efficient, and consistent availability and provision of materials and industrial parts for OEMs, MRO applications, as well as clients in the infrastructure and public sectors.

Your role with us

As an account manager, you are a central and experienced point of contact for our core and key customers. In this position, you not only handle complex technical inquiries, but also actively shape partnerships and growth with our customers.

Activities

Complex customer management: You will support revenue‑relevant customers and handle challenging technical issues with the highest quality standards.
Comprehensive project management: You manage the entire process, from initial calculations and negotiations with suppliers to successful delivery.
Process optimization: You will play an active role in further developing our internal processes in line with your high standards.
Negotiation: You will independently conduct negotiations with suppliers to secure optimal terms and delivery times.
Customer development: You recognize potential in your customers and, through your technical advice, consolidate the quality of supply, thereby creating a long‑term partnership.

Skills

Background: Several years of experience in technical sales or industry. Ideally, you will have technical training (e.g., industrial mechanic) combined with further commercial training.
Expertise: In‑depth technical understanding, ideally from an industrial environment or technical trade.
Communication: Business fluent German; good English skills for supporting our international partners are expressly desired.
Personality: You are a designer with high quality standards who takes responsibility and wants to drive processes forward.
Security and prospects: A permanent position in a commercially sound, owner‑managed medium‑sized company.
Creative freedom: Work independently with flat hierarchies and short decision‑making processes for your ideas.
Central location: Modern workplace within Cologne city limits with excellent public transportation connections.
Development: Targeted promotion of your professional and personal expertise through individual training opportunities.
Team culture: A dynamic, active team and a working atmosphere in which cooperation is a top priority.
Flexibility: Attractive full‑time working hours (38.5 hours/week) and the option of mobile working by arrangement.
Internationality: Exciting interface role with daily contact with global customers and suppliers.

Apply now

We are currently in an exciting phase of growth and are expanding alongside our international clients. Here, you have the opportunity to grow with us and contribute your expertise.

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Zilken Gmbh