Account and Relationship Management Executive (m/f/d) - remote

Account and Relationship Management Executive (m/f/d)

This role reports to the Associate Director of Sales Germany, Austria and Switzerland. You will build and maintain effective long‑term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts in Germany, Austria and Switzerland.

Key responsibilities include:

• Managing Clinical and Corporate Institutions accounts in the assigned region.
• Developing sales strategies for prospects and assigned accounts and successfully managing deals through the sales cycle.
• Maintaining a sales pipeline of opportunities to achieve sales objectives via prospecting and account management.
• Planning, organizing and implementing sales activities to achieve defined revenue goals.
• Building and nurturing strong customer relationships and developing new business within the assigned region.
• Making presentations to new prospects and existing customers in the identified markets.
• Conducting approximately 180 face‑to‑face on‑site sales calls per year.
• Planning and implementing promotional work and tracking sales activities on accounts within the region.
• Quoting prices, preparing proposals and providing information regarding terms and conditions.
• Participating in regional and national trade shows, conferences and sales meetings.
• Compiling data on marketing trends, competitive products and pricing and reporting to management.
• Entering sales activity, new prospects and all account information into SalesForce.com (CRM system).
• Preparing and submitting weekly financial reports for the region.

Required Skills and Qualifications

• Track record / multiple years field selling experience.
• Experience with complex Sales/Solution Selling.
• Applied consultative sales approach combined with presentation skills.
• Knowledge of Publishing/Information industry and / or clinical and corporate market experience.
• Knowledge of Ovid products and services welcomed.
• Knowledge of Windows, Internet/WWW, CRM Applications, SalesForce.
• Fluent spoken/written English and German.
• Excellent communication (reading, writing, speaking and listening) skills.
• Strong interpersonal skills and the ability to collaborate seamlessly across departments within Health Research.
• Interacts with marketing, sales support, technical support, customer success, product strategy and the Associate Director of Sales.
• Intrinsically self‑motivated, quick learner, disciplined time management and result‑driven.
• Highly organized and capable of working in a structured manner, effectively managing tasks and priorities to ensure efficient workflow.
• Growth mindset.

Benefits

• Hybrid (Berlin) or remote in Germany with flexible working hours.
• 30 days of vacation.
• Work from anywhere (20 days within 12 months).
• Company events.
• Volunteer day: one day off a year for your volunteer work.
• Company pension plan.
• Many health offers.
• E‑learning via LinkedIn and other training and development opportunities.

Why join Health Research (HR) division?

The HR business provides health solutions that help clinical professionals learn, practice, conduct research and advance their careers using market‑leading tools and evidence‑based information.

Professionals, researchers, students and information managers in the scientific and healthcare communities rely on HR for the information they need to explore a new theory, fuel a new discovery, inform ongoing research, and improve patient care. We provide customized clinical, research and educational solutions that help each individual and each organization transform information into knowledge.