Account Executive - Small Group (2-200)

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Responsible for managing a block of customers with 2-200 enrolled employees. Collaborating with brokers and consultants to retain and grow the block.

Responsibilities

• Develop strong personal and collaborative internal and external relationships to manage book of business (including SG Self‑funded business & Fully Insured business with small to mid‑size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives.
• Accountable for building and maintaining strong relationships with producers/brokers on a geographically‑aligned book of business to ensure case renewal and retention; deliver renewals, cross‑sales, up‑sales, and grow sales.
• Determine concerns/barriers for retention; identify top concerns and review mitigation strategy with leadership, discuss and present solutions with internal partners to enhance customer experience.
• Collaborate with account team members and functional support areas on more complex product or service issues to ensure client's needs are met.
• Offer creative product and service solutions to address client's evolving needs.
• Monitor client's product lines and services on an ongoing basis to ensure customer satisfaction.
• Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer in their book.
• Review and consultatively present customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services.
• Communicate with internal and external parties telephonically, via video conference calls and/or in person. May require travel to off‑site locations for in‑person meetings.

Experience

• 3‑5 years of relevant industry experience
• Multi‑functional experience, e.g., underwriting, actuary, underwriting, network
• Experience making formal presentations

Education

Bachelor's degree in business or related field.

Compensation and Work Hours

Anticipated weekly hours: 40

Time type: Full time

Pay range: $46,988.00 - $101,286.00 (typical pay range for this role; actual base salary will depend on factors such as experience, education, geography and other relevant factors.)

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 05/08/2026.