Adjuster

Responsibilities

• Handle losses and claims for property and casualty insurers
• Examine insurance policies and other records to determine insurance coverage
• Interview, telephone, and/or correspond with claimant and witnesses regarding claim
• Consult police and hospital records and inspect property damage to determine extent of company's liability and varying methods of investigation according to type of insurance
• Estimate cost of repair, replacement, or compensation
• Prepare report of findings and negotiate settlement with claimant
• Recommend litigation by legal department when settlement cannot be negotiated
• Attend litigation hearings
• Revise case reserves in assigned claims files to cover probable costs
• Assist in preparing loss experience report to help determine profitability and calculate adequate future rates

Requirements

• Bachelor's degree from an accredited college or university preferred
• Obtain IIA-AIC designation within 12 to 18 months
• Appropriate state adjuster license is required
• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment

Certifications & Qualifications

• IIA-AIC Designation
• State Adjuster License