After Sales Manager - Area West Munich Production / Manufacturing / Processing - Automobile sales and services

Munich Full-time Production / Manufacturing / Processing - Automobile sales and services

Responsibilities

• 1. Plan and implement technical service and training for dealers
• 2. Ensure proper maintenance and repair at the dealerships
• 3. Significant contribution to customer retention and advocacy
• 4. Ensure adequate parts availability - close cooperation with stakeholders
• 5. Provide efficient customer service and complaint management
• 6. Provide continuous dealer support for product, maintenance and process issues
• 7. Conduct new dealer onboarding
• 8. Bring new ideas and suggestions to the Aftersales business