AI Implementation Manager (all genders)

AI is fundamentally changing how enterprises operate. For decades, procurement teams have relied on fragmented systems, manual processes, and disconnected workflows. As AI agents become capable of executing increasingly complex tasks, successful implementation becomes just as important as the technology itself.

At Lio, we are building the AI workforce for procurement. As an AI Implementation Manager, you will not just manage projects – you will help some of the world’s largest enterprises successfully adopt AI agents in their day‑to‑day procurement operations. You will lead implementations from kick‑off to go‑live, work closely with customers and internal teams, and ensure every deployment creates measurable business value.

What You’ll Do

• Own end‑to‑end enterprise implementations from kick‑off to successful go‑live
• Translate customer requirements into scalable implementation plans and solution designs
• Act as the primary project owner and trusted advisor for DAX and Fortune 500 customers
• Coordinate product, engineering, and customer success to ensure seamless execution
• Proactively manage timelines, risks, stakeholder communication, and escalations
• Turn customer feedback into actionable product improvements
• Build scalable implementation processes and playbooks that enable future growth

Your Profile

• Have experience in software implementations, customer success, implementation consulting, or technical project management.
• Take ownership by default. You enjoy driving projects from start to finish and making customers successful.
• Communicate with confidence. You build trust with enterprise customers and coordinate effectively across technical and business teams.
• Stay structured under complexity. Managing multiple stakeholders, timelines, and priorities is something you enjoy.
• Think in solutions. You understand customer challenges and translate them into scalable implementation approaches.
• Are curious about AI and excited about helping enterprises adopt a new generation of software.

What’s Not Required

You don’t need previous procurement experience or deep technical expertise. We are more interested in ownership, structured thinking, customer empathy, and your ability to deliver successful enterprise implementations than in having the perfect background.

Why Join Lio?

Lio is backed by Andreessen Horowitz (a16z) and built at Y Combinator. We are bringing Silicon Valley ambition and speed to Munich while building one of Europe’s leading AI companies. From day one, you will work with Fortune 500 companies across Europe and the US, helping bring AI into real enterprise operations. You’ll have real ownership, work closely with product and engineering, and directly influence how our platform evolves through customer feedback.

If you are excited about solving complex customer challenges and helping shape the future of enterprise AI, we’d love to hear from you. Any questions about the role? Feel free to reach out to Cansel.