Asphalt Planner

policyAsphalt Planner page is loaded## Asphalt Plannerlocations: Whitwicktime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 26, 2026 (26 days left to apply)job requisition id: JR Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.**Asphalt Planner****Delivering the right product, at the right time, for every customer**We are looking for an organised, commercially minded **Asphalt Planner** to play a pivotal role in ensuring first‐class service to our customers and seamless coordination across internal teams. If you thrive in a fast‐paced environment, enjoy problem‐solving, and excel at balancing customer needs with operational efficiency, this role could be for you.### **Purpose of the Role**To ensure the best possible service is provided to customers and internal departments, whilst taking commercial, economic and quality considerations fully into account.### ### **Key Responsibilities*** Identify customer requirements and make the most effective and economic use of company resources to ensure customer satisfaction* Negotiate delivery times to the mutual benefit of both the customer and the company* Decide delivery priorities during supply constraints and liaise closely with weighbridge teams* Proactively work with weighbridge personnel to anticipate and resolve potential service issues* Manage forward programming by communicating with customers regarding future orders and utilising spare capacity* Negotiate delivery programmes that deliver value for both customers and the business* Monitor daily delivery programmes and keep customers informed of delivery status* Accurately capture and amend customer orders* Maintain and update dispatch comments with accurate and timely information* Investigate and resolve customer queries efficiently* Use desktop text systems to update key personnel on planning and delivery issues* Build strong working relationships with customers and internal departments* Manage customer complaints, escalating to third parties where appropriate* Produce Order Centre reports as required* Maintain a consistently professional demeanour at all times* Act as the company representative for planning‐related issues outside normal working hours### **What We’re Looking For*** Strong planning and organisational skills* Excellent communication and negotiation abilities* A practical, solutions‐focused mindset* Confidence working with customers and internal stakeholders* Ability to perform under pressure and manage changing priorities* High attention to detail and a commitment to service quality### This is a vital role within our operation, offering real responsibility, variety, and the opportunity to build strong relationships across the business and with our customers. You’ll be trusted to make decisions that directly impact service delivery and customer satisfaction.At Heidelberg Materials, we don’t just offer jobs we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.**Rewards & Benefits**We’re proud to be recognised as an Employer of Choice, with accreditations including:Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador |MPQC Member* **Competitive Package:**Salary, bonus incentives, generous pension, and life assurance* **Work-Life Balance:**27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options* **Family-Friendly Policies:**Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause* **Inclusive Culture:**Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)* **Wellbeing & Development:**Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
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