Associate Client Success Manager (B2B SaaS) (Fully Remote)

• As an Associate Client Success Manager, you will build loyalty and ensure long-term client success.
• You will gain deep understanding of our product and therapy workflows to support clients effectively.

Key Responsibilities:

• Lead question/answer webinars with clinical management and staff.
• Work with clients to prevent churn and help them realize product value.
• Collaborate with support and onboarding teams to improve client experience.

What We Offer:

• Competitive salaries and potential equity compensation.
• Flexible PTO, remote/hybrid environment, and company-sponsored lunches.
• Comprehensive benefits including medical, dental, vision, 401k, and more.

Ideal Candidate:

• You have experience in outpatient physical therapy clinics and strong technical skills.
• You are passionate about software and have expertise in EMR systems and MS Excel.
• You are highly motivated to grow quickly in a fast-paced environment.

Prompt is revolutionizing healthcare with modern software for rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a highly talented team and a culture of smart work and positive impact.