Associate (m/w/d) – Value and Risk Advisory

Title : Director, Valuation Advisory Retail

Reports to : In-country sector Lead

Job Level : P4

Business Unit : Global Value and Risk Advisory

Location : Germany, Europe

Direct Reports : None provides technical guidance to P1–P3 colleagues; see People Guidance & Development below

The Role

The Director is a senior professional within the EMEA VRA structure, operating as a fully embedded member of the In-Country Sector Team. Reporting to the In-Country Sector Lead and partnering closely with Pillar Representatives, this role combines deep sector- specific technical expertise with meaningful client ownership, active business development, and a seniority presence that elevates the performance of the broader team.

The Director sits at the interface between the Valuation Hub (P1–P3) and the In-Country Sector Lead layer — taking full ownership of client mandates from opportunity-receipt to sign-off, acting as Single Point of Contact for an assigned portfolio of strategic clients, serving as the signatory with ultimate sector-expertise driven sign-off responsibility according to the EMEA sector methodology framework on valuations and valuation reports, and coordinating Valuation Hub delivery with clear scope, quality expectations, and timeline discipline. This is a role for professionals with a proven track record in delivery, client management, and sector expertise who are ready for greater commercial accountability.

The Responsibilities

Sector Strategy & Commercial Performance

• Deliver and operationalise the In-Country Sector Lead's commercial strategy within the assigned sector portfolio, translating priorities into client engagement plans, account development actions, and revenue targets.
• Own accountability for revenue delivery, pipeline health, and renewal revenue within the assigned portfolio; prepare pricing proposals and align with the In- Country Sector Lead and Pillar representatives for approval.
• Provide regular performance updates to the In-Country Sector Lead on pipeline, client retention, and delivery status; ensure liability cap and SLA compliance across all engagements.

Client Relationship Management

• Act as Single Point of Contact (SPOC) for assigned one off or recurring mandates and a selection of strategic domestic or EMEA clients within the subject sector — owning the end-to-end relationship from mandate instruction through delivery.
• Build trusted advisor relationships through proactive engagement, consistent delivery, and regular sharing of market intelligence; attend client valuation meetings and present high-quality market summaries.
• Partner with In-Country Pillar Representatives to align client strategies across Investor and Lender pillars; resolve client concerns decisively and elevate to the In-Country Sector Lead where required.

Delivery execution & coordination

• Coordinate mandate execution through the Valuation Hub (P1–P3) with clear scope briefings, defined quality standards, and structured handoffs; work with the Valuation Hub Leadership on resource requirements and delivery schedules. Escalate resourcing or quality conflicts to the In-Country Sector Lead for resolution.
• Contribute to EMEA platform mandates with the sector expertise as required.
• Coordinate with the COE for multi sector and multi country portfolio mandates to ensure consistency on the delivery.
• Monitor delivery progress; resolve bottlenecks and scope creep proactively; partner with In-Country Sector Leads and Pillar representatives across EMEA to share best practices and support cross-border delivery.

Technical Excellence & Quality Governance

• Lead delivery of complex valuations across the full range of instruction types — loan security, financial reporting, investment advisory, fund valuations, and development appraisals.
• Serve as signatory layer on all assigned valuations and valuation reports, taking full accountability for technical rigour, methodology, assumptions, and RICS and other regulatory compliance; provide peer review for delivery hub outputs.
• Apply and embed the EMEA sector methodology framework across all assigned mandates; flag deviations or improvement needs to the In-Country Sector Lead; maintain RICS Registered Valuer status.

Sector Expertise & Market Intelligence

• Support the collection and curation of market data and comparables, ensuring information is accurate, up to date, and accessible to the wider team; and contributing to market intelligence by staying informed on transactional activity, investment flows, and pricing movements within their sector.
• Maintain current, comprehensive knowledge of the assigned sector — occupier trends, capital flows, yield movements, supply pipelines, and macroeconomic drivers — and share intelligence proactively with the sector team.
• Contribute to JLL thought leadership through market commentary and client briefings; build and maintain a network of investors, lenders, developers, and peer valuers to support intelligence exchange and origination.

Business Development & Growth

• Drive revenue growth through wallet share expansion primarily within domestic clients, cross-selling of complementary JLL VRA services and strategic advisory opportunities aligned with the EMEA commercial framework.
• Prepare fee proposals and pitch materials; participate in competitive pitches and collaborate with Capital Markets, Debt Advisory, and Agency to identify and convert cross-business opportunities.
• Build a personal profile as a recognised sector expert through active participation in industry events, sector forums, and client networking — contributing to JLL's market presence.

People Guidance & Development

• Provide day-to-day technical guidance and coaching to P1 Analysts, P2 Senior Analysts, and P3 Associate Directors, supporting professional development and APC progression.
• Contribute to junior colleagues' growth through structured feedback, mentoring conversations, and co-leadership of unit projects; participate in recruitment at P1–P3 level as required.

Requirements

• MRICS/ CIS HypZert qualification (or equivalent international qualification)
• Commercial property valuation experience
• Substantial experience retail property sectors
• Expert knowledge of valuation methodologies and RICS standards
• Proficiency in Argus Enterprise/Developer and other industry-standard software
• Strong financial analysis and modelling capabilities
• Very good written and spoken English

Key Competencies

• Maintains cutting-edge knowledge of assigned sector trends and market dynamics; synthesises data into actionable client insights

Commercial Drive & Business Development

• Demonstrates consistent commercial drive and pursuit of growth opportunities; builds institutional client relationships that generate recurring revenue and mandate loyalty

Technical Excellence

• Provides authoritative guidance on complex valuation matters; champions RICS and other regulatory compliance and best practice adoption in line with EMEA control frameworks

People Guidance & Development

• Develops P1–P3 colleagues through clear expectations, coaching, and feedback; provides developmental feedback and escalates concerns to the Hub leadership as appropriate

Collaboration & Influence

• Partners effectively with Pillar Representatives, Valuation Hub Lead, and sector leadership; navigates competing priorities diplomatically

Client Relationship Excellence

• Cultivates trusted advisor status through strategic insight and consistent delivery; resolves client challenges with commercial awareness and a long-term focus

JLL is an Equal Opportunity Employer

Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000. As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit