Associate Partner - Consult Partner FSI & Consult Industry Lead

Who We Are At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.The RoleLeverage your expertise and our comprehensive capabilities in this dynamic role. As an Associate Partner – Consult Partner, Financial Services Industry (FSI) & Consult Industry Lead working in the Kyndryl Consult team, the organization’s fastest‑growing business, you’ll craft innovative solutions for some of Kyndryl’s largest accounts. Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. You’ll be responsible for creating and positioning strategic change agendas within Kyndryl’s largest accounts across the C‑suite, spanning the intersection between complex business and IT customer solutions. Transformations that bring AI and infrastructure together to create outcomes that scale across the entire customer eco‑system. With customer engagement being a core part of the job, this role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level customers.ResponsibilitiesContribute to Profitable GrowthSustain growth: Drive significant financial outcomes through signings and revenue targets.Manage margin expectations and backlog growth.Spot opportunities: Support the identification, pursuit and conversion of a pipeline of business development opportunities.Determine scope: Undertake scoping and fee negotiation on engagements, while ensuring profitability and understanding and containing risk.Build Customer EngagementGet connected: Build and maintain deep relationships with customer CXOs and be seen as the 'go‑to' person and a trusted advisor by senior executives.Lead C‑level customer interactions and consulting initiatives, deliverables and outputs of a deal engagement.Inform and advise: Demonstrate credibility and experience to advise and deliver on complex consulting engagement.Keep customers happy: Enhance customer satisfaction, as measured by Net Promoter Score (NPS) and new relationship development. Secure customer references.Achieve Operational ExcellenceHit your goals: Achieve individual and team utilization targets.Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction.Lead and CollaborateLead by example: Foster a culture of continuous personal and professional development and challenge our people to be curious and innovative and supportive of each other.Ensure all outcomes are commercially focused, value adding and effectively executed.Contribute to Strategic GoalsShape strategy: Utilize industry and technology expertise to shape and drive the company’s strategic initiatives.Pursue the vision: Align with Kyndryl’s strategic vision and contribute to its execution.Boost brand: Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry. Proactively develop thought leadership and intellectual capital.Required skills and experienceAround 15 years of professional experience in customer engagement and relationship management at the CXO levelDemonstrable ability to build and commercialize relationships with senior executivesProven track record of leading and executing complex projects with multidisciplinary teams in a consulting, corporate or public sector environmentEffective financial acumen with experience in driving revenue growth and managing marginsExperience of managing or supporting high-value business development activities with senior stakeholdersDeep understanding of industry trends and technology in the Financial Services sectorSound personal brand and presence in the industryDemonstrated ability to innovate and drive changeBenefitsHybrid‑friendly culture that supports well‑being and personal growthAccess to cutting‑edge learning opportunities, including certifications with Microsoft, Google, Amazon and coachingPersonalized development goals aligned with your ambitions and continuous feedback to keep you inspiredCulture of empathy, learning and shared successCulture & InclusionKyndryl focuses on ensuring all Kyndryls feel included and welcomes people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring.
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