Associate Product Content Specialist

Responsibilities

• Support the creation of product-focused video content, including feature walkthroughs, product demos, launch content and educational videos
• Assist in producing content that explains new features and products in a clear, engaging and user-friendly way
• Help maintain and expand product education content, including video series such as Keeper 101
• Partner with Product, Design, Marketing and Communications teams to develop multimedia content aligned with business and brand goals
• Coordinate with the design team on animation, motion graphics and visual assets to support video production
• Assist with script writing, storyboarding and content planning for video and multimedia projects
• Help manage content production timelines, feedback rounds and asset organization across multiple projects
• Edit and refine video content to ensure consistency, clarity and quality
• Support updates to existing product content as features and messaging evolve
• Contribute to other product content initiatives and special projects as assigned
• Leverage approved AI tools and other technology resources to improve efficiency, productivity and quality of work, in accordance with company policies and security standards

Requirements

• 2+ years of experience in content production, video production, multimedia content, product marketing or a related field
• Experience creating video or multimedia content in a professional setting, with the ability to share a portfolio or work samples
• Exposure to SaaS, B2B technology or cybersecurity environments; experience working in IAM industry is a plus
• Creative mindset with the ability to translate technical concepts into clear and engaging content for consumers and IT professionals alike
• Ability to collaborate and communicate effectively with cross-functional teams, stakeholders, and leadership
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Detail-oriented with a focus on quality, consistency and accuracy
• Results‑driven, detail‑oriented self‑starter who strives for excellence
• Bachelor’s degree in marketing, communications, journalism, media production, film, design or a related field preferred