Back-End Python Engineer – AWS, Desktop

Responsibilities

• Design, develop, and maintain RESTful APIs and microservices using Python.
• Integrate and support Pindrop solutions including authentication, fraud detection workflows, and SDK/API usage.
• Architect secure, scalable, and high-performance backend applications.
• Integrate backend services with relational and NoSQL databases such as PostgreSQL, MySQL, MongoDB, and DynamoDB.
• Write clean, efficient, testable code following best practices for performance, maintainability, and security.
• Design and deploy cloud-native applications using AWS services including EC2, Lambda, S3, RDS, DynamoDB, API Gateway, and IAM.
• Implement and maintain CI/CD pipelines using GitHub Actions or GitLab CI.
• Set up monitoring, logging, and observability using CloudWatch, CloudTrail, and Splunk logging.
• Collaborate on infrastructure automation using CloudFormation and Terraform.
• Integrate solutions with AWS services like Lambda.
• Use AI‑assisted coding in development workflows.
• Assist in migration projects from legacy contact center platforms to Amazon Connect.
• Contribute to frontend work (React/Angular/Vue) when needed and ensure smooth integration with backend APIs.

Requirements

• 6+ years of experience in backend development and cloud‑based application engineering.
• 5+ years of experience with Python.
• Extensive experience with AWS services including EC2, Lambda, S3, IAM, RDS, DynamoDB, and VPC.
• Experience with AWS SDKs, reporting, analytics, and troubleshooting.
• Deep experience designing and implementing RESTful APIs and microservices.
• Hands‑on experience with SQL and NoSQL databases.
• Strong understanding of authentication, authorization, and security best practices.
• Proficiency in CI/CD pipeline setup and maintenance.
• Experience with CloudFormation and Terraform for infrastructure as code.
• Understanding of networking and cloud security best practices.
• Nice to have: Experience with Amazon Connect integrations, including API usage, contact flow design, routing, queues, and call‑flow troubleshooting.
• Hands‑on experience with Pindrop integrations including risk scoring, authentication workflows, and troubleshooting.
• Knowledge of telephony concepts and SIP trunking.
• Experience or knowledge of using AI and LLM models.
• Basic understanding of React, Angular, or Vue.js frameworks.
• Understanding of responsive UI/UX design principles.

Demonstrates expertise in designing and developing RESTful APIs and microservices using Python, with extensive experience in AWS services and cloud‑native application deployment. Proficient in database integration, CI/CD pipeline management, and security best practices.