Bodily Injury Adjuster (Extended Handler)

National General is a part of The Allstate Corporation, offering a range of insurance products through a network of independent agents and direct consumer sales.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages, and otherwise adjusts and negotiates claims within limit of authority. Mentors junior employees.

We are seeking an experienced Extended Handler Bodily Injury Adjuster with a strong background managing attorney‑represented bodily injury claims. This role supports claims across Northeastern states and is responsible for handling a range of injury exposures, from soft tissue injuries to fracture claims. The ideal candidate will have experience evaluating and negotiating manual injury values, as well as conducting coverage investigations. Given our non‑standard book of business, many claims involve complex liability and coverage issues, making strong analytical and investigative skills essential for the role. We are open to candidates in the Eastern time zone states.

Key Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with independent discretion within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understands other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

Supervisory Responsibilities

This job does not have supervisory duties.

Skills

Auto Insurance Claims, Automobile Accidents, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, Fractures, General Liability Insurance, Insurance Coverage, Insurance Coverage Analysis, Insurance Policies, Investigative Skills, Liability Insurance, Negotiation, Personal Injury Claims, Relationship Management, Soft Tissue, Soft Tissue Injuries, Umbrella Liability Insurance

Compensation

Base compensation offered for this role is:

BI Adjuster Cons I: $50,000 - $86,400

BI Adjuster Cons II: $56,000 - $93,250

BI Adjuster Sr Cons I: $68,500 - $117,700

Compensation is based on experience and qualifications. Total compensation includes base pay plus incentive pay (e.g., commission, bonus) if applicable.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States; we do not sponsor work visas.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, with a desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.