Brand and Content Producer

Brand and Content Producer

37,321.00 GBP annually

Location ShelterBox Trust or Remote (UK only) Osprey House Malpas Road Truro TR1 1UT United Kingdom

This job ends on 20 September 2026

Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.

Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.

You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.

Do you have the skills, personality and ambition to help us write our next chapter?

Grade: 4

Salary: £37,321 per annum

Hours: Full-time 37.5 hours per week (flexible working considered)

Position type: Permanent

Responsible to: Senior Brand Manager

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall or Remote (UK only)

Travel:Ability to work away from homerequired. This may be UK (we expect up to 6 visits to Truro HQ per year) or an in-country deployment in a content gathering orrepresentingShelterBox role.

ROLE PURPOSE:

As part of an in house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.

Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.

The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.

WHO ARE WE LOOKING FOR?

Are you looking to join an in-house Brand and Content team? This role would suit someone who’s keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.

You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You’ll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.

You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips – gathering content themselves and supporting external freelancers.

MAIN ROLE AND RESPONSIBILITIES:

Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.

A strategic thinker – able to work on multiple long and short project deadlines and prioritise to objectives.

Driven by audience needs – whether that’s optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.

Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Brand:

• Support and train the wider organisation to effectively create content within ShelterBox brand guidelines
• Support the continued development of an online brand hub
• Support the development of a purpose led brand. Help to develop and implement a brand strategy.
• Help drive brand and values led storytelling across the organisation driven priority audiences
• Position ethical storytelling as a central thread of the ShelterBox brand

Creative and content development:

• Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.
• Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.
• Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.
• Support a review of design across the organisation and enable teams to design via templates.
• Support the development and re-fresh of templates for both design and video.
• Work with external agencies, freelancers and partners.
• Use audience insights to inform all plans and work with the insight team and others to measure success.
• Ensure all projects follow sign-off processes

Content gathering:

• Plan and lead shoots in the UK and in countries where ShelterBox works.
• Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.
• Photograph and film events in the UK and overseas.
• Shoot and manage a bank of studio photography of ShelterBox aid items – responding to audience insight and channel requirements.
• Develop and deliver quality content training for ShelterBox staff
• Help to manage ShelterBox photography, sound and video equipment and studio
• Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.
• Process and edit raw content from deployments – case studies, photos, video.
• Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.
• Interview and film communities affected by disaster
• Gather content to ShelterBox ethical guidelines.

Planning and team working

• Be an integral part of team planning
• Offer knowledge of best practice and innovations from other organisations and sectors.
• Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.
• Any other specific projects given by the Senior Brand manager.

ShelterBoxis an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law

At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.

Successful applicants will also be required to apply for and hold a valid DBS check.

Brand & Content Producer - ShelterBox Employee Job Pack August 2026.docx