Business Development Manager, Retail & Commerce (Fluent in German)

Business Development Manager, Retail & Commerce (Fluent in German)

Overview

The German Services Business Development team is looking for a Business Development Manager, Retail & Commerce to further grow and expand our footprint in the Retail and Commerce Industry in Germany.

Role

Responsible for driving the growth of Mastercard’s Services business across strategic Retail & Commerce target accounts by identifying new revenue opportunities, building executive-level relationships, and commercialising innovative data-driven solutions. Acts as a trusted advisor to client stakeholders, helping them accelerate growth through Customer Analytics, Loyalty, Personalisation, Retail Media, Customer Engagement, and Digital Commerce capabilities.

Key Responsibilities

• Develop and execute a growth strategy across a prospect portfolio of Retail & Commerce clients, with accountability for revenue, pipeline, and new business generation
• Identify, originate, and convert new business opportunities through proactive client engagement and consultative selling
• Build and maintain trusted relationships with senior client stakeholders, including C-suite, commercial, marketing, digital, data, and customer experience leaders
• Position Mastercard as a strategic growth partner by leveraging the full Services portfolio, including Data & Analytics, Loyalty, Personalisation, Customer Engagement, Retail Media, and Security Solutions
• Lead complex commercial discussions and negotiate enterprise-wide agreements across multiple stakeholder groups
• Drive cross- and upselling initiatives to maximise client value, deepen relationships, and accelerate long-term account growth
• Collaborate closely with Product, Consulting, Customer Success, and Account Management teams to deliver measurable business outcomes for clients
• Translating client challenges into commercially viable solutions that generate tangible and quantifiable business impact
• Continuously expand market presence, strengthen industry networks, and identify emerging growth opportunities across the Retail & Commerce ecosystem

Ideal Candidate

• Deep expertise in driving growth across Retail & Commerce clients through consultative selling of data-driven, digital, and marketing technology solutions
• Strong hunter mentality with a proven ability to create demand, unlock new opportunities, and build executive‑level relationships within complex enterprise environments
• Experience commercializing solutions across Data & Analytics, Customer Engagement, Loyalty, Personalization, Retail Media, and Digital Commerce ecosystems
• Commercially astute and results‑driven professional with a strong bias for execution, accountability, and delivering measurable business impact
• Track record of accelerating account growth through strategic cross‑selling, upselling, and long‑term value creation
• Trusted relationship builder who develops enduring client partnerships and is recognized as a go‑to advisor for strategic and commercial discussions
• Bachelor degree (post‑graduate degree / MBA preferred)
• Fluency in German and English is a must
• Ability to travel frequently

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines