Business Development Operations Manager

Responsibilities

• Develop and execute comprehensive business development strategies aligned with organizational revenue goals
• Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint
• Build and manage a robust sales pipeline from prospecting through to close
• Conduct competitive market analysis and translate insights into actionable growth initiatives
• Collaborate with senior leadership to set quarterly and annual business development targets
• Design, implement, and continuously improve end-to-end business development workflows and SOPs
• Oversee CRM management, pipeline hygiene, and reporting to ensure data accuracy and visibility
• Monitor KPIs and performance metrics, presenting regular reports to leadership with actionable recommendations
• Streamline handoff processes between business development, sales, and account management teams
• Manage and mentor a team of Business Development Representatives (BDRs), ensuring alignment with company goals
• Identify, evaluate, and implement AI-powered business development tools to enhance prospecting, outreach, and lead qualification
• Leverage AI tools for lead generation, personalized outreach automation, sentiment analysis, and predictive forecasting
• Stay ahead of emerging AI and sales technology trends and proactively recommend tools that improve efficiency and conversion rates
• Train and upskill team members on AI tools and technology platforms to ensure maximum adoption and ROI
• Integrate AI-driven insights into decision-making processes across the business development lifecycle
• Build and nurture strategic partnerships with key stakeholders, vendors, and clients
• Lead high-value client meetings, discovery calls, and presentations
• Develop tailored value propositions and pitches for target verticals and industries
• Represent the company at industry events, conferences, and networking forums

Requirements

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field (MBA preferred)
• Minimum 5-7 years of progressive experience in business development, sales operations, or a related role
• Proven track record of meeting or exceeding revenue targets in a fast-paced environment
• Hands-on experience with AI business development tools such as: Outreach, Apollo.io, HubSpot AI, Salesforce Einstein, Copy.ai, ChatGPT for sales workflows, Gong, Lavender, Clay, or similar platforms
• Strong proficiency with CRM platforms (HubSpot, Salesforce, GoHighLevel, or equivalent)
• Demonstrated experience building and scaling business development teams and processes from the ground up