Business Process Consultant OTC - SAP Process Management (m/f/d)

Business Process Consultant OTC - SAP Process Management (m/f/d)

Location: Munich, DE

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. Maybe soon for you too?

Responsibilities

• Own the end-to-end global Order-to-Cash (OTC) process landscape, including process design, governance, and continuous improvement
• Partner with Business Excellence and IT to design and optimize OTC processes, with a strong focus on Customer Order Management and scalable business solutions
• Drive global process harmonization and ensure alignment across regions, stakeholders, and senior leadership
• Manage and prioritize the global OTC backlog while defining KPIs that support performance management and user adoption
• Build and empower a global key user network that fosters collaboration, knowledge sharing, and capability development
• Enable successful global rollouts by supporting fit-gap analyses, testing, training, and end‑user support activities

Qualifications

• Degree in Computer Science, Business, Engineering, or a comparable qualification
• Several years of relevant experience in SAP-based OTC / Customer Demand Management
• Proven experience in designing and implementing OTC solutions in complex organizations, ideally in a consulting or similar environment
• Strong hands‑on experience with SAP ECC and S/4HANA, with a focus on Order-to-Cash processes
• Good understanding of integrated SAP processes, data structures, and system landscapes
• Expertise in e‑invoicing, electronic billing, and digital compliance frameworks
• Strong analytical and problem‑solving skills, with the ability to translate business requirements into scalable IT solutions
• Strong communication skills; fluent in English (written and spoken), German required
• Experience with agile delivery approaches, combined with a structured, proactive, and collaborative way of working

We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

We are looking forward to receiving your application!