Business Strategy & Operations Manager

• Serve as the primary sales operations business partner to Strategic Sales Leadership and Directors of Strategic Accounts


• Own weekly, monthly, and quarterly business cadences, including forecast calls, pipeline inspection, and QBRs


• Escalate deviations from goals and expectations


• Identify performance drivers in a low-volume, high-value sales motion and lead initiatives to increase win rates, deal velocity, and multi-product attach


• Own territory design and book-of-business optimization


• Own reporting and analytics for the Strategic team using Salesforce, Google Sheets, and Hex on Snowflake


• Build analytical tools for business leaders


• Use AI and automation tooling to eliminate manual reporting and workflow steps


• Partner with cross-functional teams on strategic projects that reduce workflow friction and inefficiencies


• Connect Strategic Sales with the broader Enterprise business


• Advise sales leadership on operational approaches to business problems at scale


• Direct analytical support from the Strategy & Operations team in Pakistan

Requirements

• 6+ years of Field Sales/Revenue Operations experience at a high-growth SaaS company, including direct support of an Enterprise or Strategic segment


• Comfort operating in a low-volume, high-ACV motion where deal-level judgment matters as much as aggregate trend analysis


• Exceptional spreadsheet and data management skills


• Experience building Salesforce reports and dashboards


• Knowledge of how Salesforce applications integrate with each other


• Ability to enable sales on Salesforce best practices and related tools


• Experience partnering with Sales Leadership on weekly forecasting, territory alignment, ROE, QBRs, and related projects


• Experience scoping and reviewing analytical work delivered by offshore or distributed teams


• Ability to be a self-starter and operate with little guidance


• Ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment


• Strong written and verbal communication skills


• Excel and Google Sheets expertise


• SQL proficiency and hands-on experience in a notebook-based analytics tool such as Hex querying a cloud data warehouse such as Snowflake are strongly preferred


• Genuine AI proficiency and curiosity; daily use of LLMs and experience building something with agent, scripting, or workflow automation tooling such as Glean, Google Apps Script, n8n, or equivalent


• Applicant must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

Core Competencies

Demonstrates expertise in Sales Operations, focusing on analytics, forecasting, and territory optimization within a high-growth SaaS environment. Proficient in leveraging Salesforce, data management tools, and AI automation to enhance sales performance and operational efficiency.

Highest-signal resume keywords

• Salesforce Reporting and Dashboard Creation


• Data Management and Analytics


• Field Sales/Revenue Operations Experience


• AI Proficiency and Automation Tooling


• Strong Communication Skills

Hard Skills

• Salesforce


• SQL


• Excel


• Google Sheets


• Data Analysis


• Forecasting


• Territory Design


• Performance Metrics


• Analytical Tool Development


• Workflow Automation

Soft Skills

• Self-Starter


• Prioritization


• Project Management
  
• Collaboration


• Communication

Industry Keywords

• SaaS


• Enterprise Sales


• Strategic Accounts


• High-ACV Sales


• Revenue Operations

Tools & Technologies

• Hex


• Snowflake


• Glean


• Google Apps Script


• N8n