Change Management & Communication Consultant (f/m/d)

We are looking for a talented and motivated Change Management & Communication Consultant to join our team and support a global IT transformation program focused on the implementation of e-Invoicing solutions across multiple international locations.

Responsibilities

• Perform stakeholder analysis activities to identify, classify, and engage impacted business and technical stakeholders
• Develop and maintain stakeholder mapping databases and communication matrices tailored to project requirements
• Contribute to the definition and execution of communication strategies supporting large-scale IT transformation initiatives
• Create and distribute project communications, announcements, newsletters, and go-live notifications through various communication channels
• Prepare and maintain project documentation, presentation decks, FAQs, change summaries, and meeting materials
• Analyze organizational and process impacts resulting from system and business process changes
• Support Change Impact Assessments by documenting current ("As-Is") and future ("To-Be") operational states
• Facilitate workshops and alignment sessions with business stakeholders, key users, and subject matter experts
• Conduct Training Needs Analysis (TNA) activities and document learning requirements for different user groups
• Define training curricula, learning pathways, and enablement plans for key users and end users
• Collaborate closely with project managers, business teams, technical experts, and external vendors to ensure business readiness
• Support change adoption activities and contribute to successful user engagement throughout the project lifecycle

Required Qualifications

• Degree in Business Administration, Management, Communication, Information Systems, Project Management, or a related field
• Experience or strong interest in Change Management, Project Management, Business Transformation, or Communication activities
• Understanding of organizational change and stakeholder engagement principles
• Excellent communication and presentation skills
• Ability to prepare professional documentation and executive-level presentations
• Strong analytical and problem-solving skills
• Experience working with Microsoft Office Suite, especially PowerPoint, Excel, and Teams
• Ability to organize and coordinate activities across multiple stakeholders and international teams
• Strong interpersonal skills and customer‑oriented mindset
• Ability to work independently while collaborating within multicultural environments
• Professional level of English

Nice-to-Have

• Experience in Change Management methodologies such as Prosci or ADKAR
• Exposure to ERP environments such as SAP or related enterprise platforms
• Experience supporting digital transformation, finance transformation, or process improvement initiatives
• Knowledge of e‑Invoicing, e‑Reporting, or electronic tax compliance regulations
• Experience conducting Change Impact Assessments and Stakeholder Analyses
• Knowledge of Learning & Development or Training Needs Analysis processes
• Experience working in international or multi‑country projects
• Familiarity with project management methodologies such as Agile, Scrum, or Waterfall
• Knowledge of communication planning and business readiness activities
• German and/or French language skills are considered an advantage

Benefits

• Flexible working hours, the option to work from home, 30 days' holiday and special leave days for special occasions
• Modern office space + IT equipment + kitchen, coffee machine and drinks for free
• Individual career program with long‑term prospects through regular follow‑up discussions with HR and managers
• Numerous training opportunities, paid language courses & a digital T&S learning platform

Our jobs are suitable for people with disabilities. T&S Group promotes diversity and equality in the workplace. All suitable candidates will be considered on equal terms. Let's make it possible!