Client Partner

About Us

At Digital Forms, we partner with organizations to navigate digital transformation—turning complex business problems into pragmatic, scalable solutions. Our cross-functional teams design and deliver enterprise systems, mobile and web applications, data platforms, automations, and high-impact integrations that create measurable value.

Requirements

The Role

We’re hiring a Client Partner to take ownership of part of our existing client portfolio and grow relationships primarily in the US market. You will be a senior, trusted point of contact for selected accounts—building executive relationships, identifying new initiatives, shaping transformation roadmaps, and translating delivery signals into concrete business opportunities.

This is not a classic Account Manager role focused on follow-ups, and it is not a pure hunter role. We’re looking for someone who can combine relationship strength, business judgment, and technology fluency—someone who acts as a real partner to the client and works hand in hand with delivery.

What You’ll Do

• Own growth across an assigned portfolio of existing clients: revenue expansion, account value, and long-term relationship strength.
• Build and maintain relationships at Director / VP / C-suite / executive-board level.
• Identify business needs, pain points, and growth opportunities proactively—not only when the client asks.
• Guide clients through digital transformation roadmaps and next-step planning.
• Work closely with founders, Delivery Managers, Program Managers, Business Analysts, and Solution Architects to turn project signals into new initiatives and commercial proposals.
• Run structured account reviews, backlog reviews, growth plans, and decision-oriented client meetings.
• Translate client problems and delivery insights into clear internal actions.
• Be present on-site with clients when the business situation requires it.
• Gradually take over selected client relationships from the founders.

What You’ll Bring

Must-haves

• 3+ years of experience in B2B client-facing roles within software houses, IT consulting, delivery, or technology services; 5+ years strongly preferred.
• Proven experience growing existing client accounts, not only acquiring new logos.
• Confidence in running conversations with senior decision-makers on the client side.
• Strong understanding of software delivery, technology projects, and the realities of selling complex services.
• Very strong business English (C1/C2).
• Meaningful experience working with US-based clients.
• Readiness for travel and on-site client meetings.
• Strong business maturity, autonomy, and proactive style.
• Ability to speak credibly about business, technology, and delivery—not just sales.

Strong pluses

• Background in roles such as Client Partner, Account Director, Delivery Manager, or Program Manager.
• Experience in organizations selling complex technology services.
• Hands-on exposure to account growth, farming, expansion, and upsell.
• Experience in international environments and confidence in building trust on-site.
• Exposure to working or living abroad.

What We Offer

• A high-impact role with direct influence on client growth and on how this function is built inside Digital Forms.
• Close collaboration with the founders and real ownership over strategic accounts.
• High autonomy and room to operate.
• Work with US-based clients and transformation-led engagements.
• Remote or hybrid model within Poland.
• Preferred B2B cooperation model.
• Base compensation plus a meaningful performance component tied to growth delivered on your portfolio.

Highlights

We’re hiring a Client Partner to take ownership of part of our existing client portfolio and grow relationships primarily in the US market.