Clinical Change Manager (all genders)

ABOUT US

Our mission at Avelios is to build the leading software platform for the data-driven digitization of hospitals and patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care.

We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths.

THE TEAM AND ROLE

As a Clinical Change Manager (all genders) you will play a key role in supporting hospitals during the introduction of our Avelios software solution. This is a highly operational and people-centered position with on-site presence in hospitals. You will accompany clinical end users throughout trainings, go-lives, and hypercare phases and act as a central interface between hospital stakeholders and internal implementation teams. Your success will be measured by smooth transitions, high user acceptance, and stable operations after go-live. This role includes frequent travel to customer sites.

YOUR RESPONSIBILITIES

• Coordinate end-user trainings and hypercare phases together with internal teams and external partners
• Conduct on-site and remote trainings for clinical users prior to go-live, tailored to different roles and workflows
• Act as the main point of contact during go-live and stabilization phases in hospitals
• Manage change and stakeholders in the clinical environment, fostering acceptance and addressing concerns proactively
• Collect, analyze, and document user feedback, issues, and improvement opportunities
• Communicate and prioritize insights for internal teams to continuously improve our software and rollout processes

YOUR QUALIFICATIONS

• Several years of hands-on experience in a hospital setting, with direct exposure to clinical workflows and solid expertise in medication and nursing processes
• In-depth understanding of clinical operations, particularly medical documentation, medication workflows, and interdisciplinary collaboration
• Practical experience in the implementation or support of clinical IT systems, with a strong awareness of the needs of physicians and nursing staff
• Strong understanding of user needs in healthcare and a passion for intuitive, modern digital products
• Excellent communication skills, empathy, and confidence when working with diverse stakeholders in a hospital environment
• Structured, solution-oriented mindset and experience with documentation or ticketing systemsHigh level of ownership, resilience, and hands-on mentality
• Fluent German and good working proficiency in English

YOUR BENEFITS

• Variety in your tasks and the opportunity to take ownership
• An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios
• Ability to gain valuable hands-on experience in a startup backed by leading international VCs
• Support for your personal development through continuous learning and feedback
• Set your own rhythm with flexible working hours and trust-based time tracking
• A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation
• A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas