Clinical Sample Specialist

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor‑made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

The Clinical Sample Specialist is responsible for sample management activities for samples arriving at LabConnect Cleveland facility. The role will perform tasks in support of receiving specimens for storage, onsite processing, or shipments to partner laboratories or other facilities. The role will also communicate with other departments such as Client Services (CS), Sample Tracking Solutions (STS), and Clinical Trial Materials (CTM) to ensure the timely and accurate handling of samples.

Essential Duties and Responsibilities

• Ensure tasks and data are completed with accuracy and attention to detail.
• Sample shipment receipt, inbound tracking documentation, and breakdown of kits received.
• Specimen transport to different areas within the facility.
• Order requisition registration and accessioning.
• Assist with quality control (QC) of specimens for courier pick‑ups, scheduled shipments, ad hoc shipments, specimen destructions, and same‑day shipping packages.
• Identification of sample discrepancies and ability to follow appropriate escalation paths.
• Assist with QC checks on specimens from storage for shipments and destruction.
• Handling, recycling and disposal of dry ice.
• Storage freezer and refrigerator maintenance.
• Disposal of shipping materials.
• Restock supplies.
• Scan requisitions.
• Reply to emails in a timely manner.
• Completion of daily checklists.
• Attend classes/meetings, including dangerous goods training.
• Completion of 6 hours of continuing education per year.
• Knowledge of Good Documentation Practice (GDP) and universal safety precautions.
• Other duties as required by management.

Education and Experience

High school diploma or general education degree (GED) required. BA/BS in laboratory science, health science, or business; or an associate’s degree with at least 2 years of clinical research, clinical lab, or other relevant experience preferred.

Skills and Ability

• Knowledge of Microsoft applications, including Word and Excel.
• Ability to work in various computer systems such as Laboratory Information Management Systems.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Exceptional communication, organizational, and interpersonal skills.
• Ability to speak effectively before groups.
• Capable of executing instructions provided in oral, written, or diagram form.
• Able to troubleshoot issues related to specimen management.

Supervisory Responsibilities

None

Physical Demands

While performing the duties of this job, the occupant is regularly required to:

• Sit 50% of the time.
• Stand 50% of the time.
• Walk and/or reach with hands and arms 50% of the time.
• Read text of various sizes.
• Communicate with others and hear.
• Lift, pull and/or push up to 50 pounds.
• Work in an environment with moderate noise levels.

Travel Requirements

None

Equal Opportunity Employer

LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.