Cognigy Agentic AI Expert

We are looking for an experienced AI Engineer with hands‑on expertise in Cognigy's Agentic AI / AI Agent capabilities to lead a key architectural evolution for our client!

Our client currently operates a solution built on Cognigy low-code and is now transitioning it toward a fully agentic architecture. We are specifically looking for someone with real-world implementation experience building agentic solutions on Cognigy—beyond traditional flow-based bot configurations.

• Transition an existing Cognigy-based enterprise solution toward a fully agentic architecture.
• Design and implement agent-based dialog flows, autonomous task orchestration, and multi-agent/tool-use patterns within the Cognigy platform.

Must-Have Qualifications:

• Proven, hands‑on experience with Cognigy's Agentic AI / AI Agent capabilities (e.g., agent-based diyalog flows, autonomous task orchestration, multi-agent/tool-use patterns).
• Real project experience moving a Cognigy-based solution from traditional low‑code flows to an agentic architecture (theoretical knowledge alone is not sufficient).
• Solid understanding of modern conversational AI and agent architectures in general.
• Working knowledge of Cognigy.AI core building blocks (Flow Builder, Intents, Entities, Contexts) as a foundation for agentic work.
• LLM integration (GPT, Azure OpenAI) and prompt engineering for agentic use cases.
• REST API integration and enterprise system connectivity (e.g., Salesforce, Genesys).
• Conversational flow design, testing, and performance monitoring.