Collaboration Systems Engineer

Requirements

• 2–4+ years of experience administering and extending Atlassian Cloud environments
• Experience with other collaboration and workplace platforms (e.g. Slack, Google Workspace, or similar) - including administration, workflow automation, and integration with other systems
• Expertise in Atlassian Forge, JavaScript/TypeScript, and cloud app development
• Solid understanding of Jira Service Management Assets (CMDB), including schema design, automation, and data flows
• Deep knowledge of Atlassian Cloud REST APIs, webhooks, and integration patterns
• Experience in creating and supporting AI-assisted automation experiences, including Rovo AI Agents
• Experience creating advanced automation using Jira Automation, Forge triggers, and/or scripting
• Strong collaboration skills with the ability to translate business needs into scalable tooling solutions

What the job involves

• As a Collaboration Systems Engineer in our People, Workplace and IT department, you'll own and continuously improve the tools that keep Personio moving - with Atlassian Cloud (Jira, Confluence, JSM Assets) as your core platform, and broader responsibility for how our collaboration stack fits together
• We're looking for someone comfortable with complex, large-scale configurations who can also see across the tooling landscape, leverage AI automation where it adds real value, and work closely with Engineering, IT, and People teams to deliver high-impact workflows and self-service capabilities used across the company
• Own the Atlassian Cloud platform across Jira, Confluence, and JSM Assets - keeping environments performant, well-configured, and built around how teams actually work
• Manage and improve our broader collaboration tooling stack (e.g. Slack, Google Workspace, or similar), ensuring tools are well-integrated and adopted effectively across the business
• Collaborate across all Personio departments to navigate trade-offs, influence without formal authority, and deliver practical solutions quickly
• Build and maintain API integrations between Atlassian Cloud and internal/external systems using REST APIs and modern authentication
• Create and support AI-assisted automations, including Rovo Agents, that reduce manual work and improve how teams access information and get things done
• Own and optimize Jira Service Management Assets (CMDB): schemas, automation, data sync, and integrations with external sources
• Implement workflows and automation (rules, webhooks, event-driven operations) using Forge and Atlassian APIs
• Evaluate and onboard new collaboration tooling as business needs evolve, driving governance, adoption, and integration with existing systems