Commercial Excellence Analyst, Salesforce.com

Responsibilities

• Support and coordinate local CRM rollouts, including user acceptance testing (UAT), deployment readiness, and continuous enhancements
• Deliver and reinforce CRM training for sales teams, including onboarding and offboarding of sales representatives
• Lead and participate in regular CRM and commercial governance meetings to monitor adoption, data quality, and performance
• Translate CRM insights and analytics into actionable recommendations
• Drive integration of planning and opportunity management in CRM
• Implement Sales Representative territory design and mapping; execute on Salesforce benchmarking
• Consult in local incentive scheme design and alignment to strategy

Qualifications

• Bachelor’s degree in e.g. Business, Engineering, Analytics, Economics or equivalent qualification (professional training)
• Min. 3 years of relevant experience in a similar role in Business Analytics, Sales Operations, Commercial Excellence, Business Intelligence or equivalent positions
• Comprehensive expertise in CRM SFDC
• Proven experience analysing and validating commercial data as well as deriving and executing insights for Commercial Excellence (Sales KPIs, Forecasting)
• Demonstrated experience integrating new IT tools, especially (new) CRM functions
• Savviness in MS Office (especially Excel and Power BI), professional skills in Salesforce CRM
• Very good German and English language skills (written/spoken)