Commercial Inside Sales Representative (m/f/d)

Your mission

We want you! This is not a pure administrative inside sales role. This is a commercially responsible execution position within a structured strategic sales organization. As Commercial Inside Sales , you are the daily commercial driver of your customer portfolio. You ensure that quotations, open orders and customer communication are handled with precision, professionalism and commercial awareness — always aligned with the defined strategic framework. You work closely with:

• Internal Account Manager – strategy & margin governance
• PO Team – order processing
• Operations & other departments – operational execution

Where your counterpart (Internal Account Manager) defines direction and profitability, you ensure disciplined commercial execution. You are commercially active — but within a clear strategic structure. Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).

Responsibilities:

• Prepare, review and send standard quotations in alignment with defined pricing structures and margin guidelines
• Execute structured and timely Quote Follow-Up (QFU) while tracking offer status, conversion rates and customer feedback
• Monitor and manage the open order book, ensuring transparency on delivery timelines, order changes and potential risks
• Proactively communicate with customers regarding order status, adjustments or delivery updates
• Coordinate closely with the PO Team, Operations and Supply Chain to ensure smooth commercial execution
• Escalate high-value, sensitive or strategically relevant opportunities to the IAM when required
• Identify margin pressure, competitive movements or performance deviations and signal them internally
• Recognize cross-sell and upsell signals during daily customer interaction and align with IAM and Agent
• Maintain clean documentation, CRM accuracy and commercial discipline across all account activities
• Contribute to overall account stability and customer satisfaction within the defined strategic framework

Your profile

• 2–5 years of B2B experience, ideally in inside sales or account coordination
• Strong communication skills with a structured and customer-focused mindset
• Solid commercial awareness and understanding of pricing logic and margin impact
• Organized, detail-oriented and able to manage multiple priorities simultaneously
• Proactive follow-up mentality with a solution-driven approach
• Comfortable working cross-functionally within a structured sales environment
• Technical affinity (PCB knowledge is a plus, not mandatory)
• Fluent English required; German or Dutch preferred

Why us?

• Flexible working: Home office option for 2 days per week + full equipment (laptop, dual monitors, height-adjustable desk) for you home office workspace – enabling you to work the way that fits your life best.
• Reliable additional benefits: company pension plan, capital-forming benefits, private health insurance with a health budget of up to €300 per year (in Germany), and much more.
• Freedom for you: flexible working hours for personal appointments such as doctor's appointments, additional vacation days for special events, and special leave on your birthday.
• Community: Regular team events, joint lunches, summer parties, and Christmas celebrations promote togetherness in a friendly and appreciative atmosphere.
• Values that are lived : We cultivate a trusting corporate culture in which openness, cohesion, and mutual support are not just buzzwords.
• Feel-good extras: Office dogs and kids are welcome! For short breaks in between, table soccer and darts are available to help you clear your head.
• Secure job: We are interested in long-term cooperation and want to offer you prospects in a future-proof, international industry – combined with local down-to-earthness.