Commercial Performance Manager - Frankfurt, Germany

Whether you're leading at scale or ready to take on your next defining challenge, you'll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts. Across every stage of your career, there's Room for You.

Ready to take your commercial expertise to the next level? Join us as Commercial Performance Manager, Northern Europe and play a pivotal role in shaping the performance and growth of one of the world’s most dynamic hospitality portfolios.

About The Role

In this high-impact role, you’ll partner closely with our Director of Commercial, Northern Europe to drive success across sales, marketing, loyalty, PR, distribution, and relationship management. You will have the ability to uncover opportunities using modern tools, including AI, to accelerate commercial performance. From supporting new hotel openings and conversions to boosting performance across multiple KPIs, you’ll be at the heart of bringing our regional strategy to life.

This position is based in our Frankfurt office with up to 40% travel across Northern Europe.

• Analyze and champion commercial performance across managed and franchised properties, aligning with Europe-wide priorities.
• Embed commercial tools and processes, ensuring best practice is shared across teams and markets.
• Present insights and recommendations across varied stakeholder groups.
• Lead and deliver business reviews that provide insight, direction, and tangible impact.
• Partner with global Lifecycle & Growth teams to make every new opening and conversion a success.
• Support hotel pre-opening sales & marketing plans, coordinate communications, and ensure a seamless launch.
• Track post-opening performance, influencing strategies to maximise occupancy, revenue, and long-term growth.
• Foster engagement and alignment across the region by planning and delivering communication through newsletters, forums, cascade calls, and other key touchpoints.

What We’re Looking For

• Proven expertise in international hotel sales and marketing, with strong strategic and project management expertise.
• Strong analytical, problem-solving and presentation skills
• Good working knowledge of IHG or wider hospitality systems.
• Fluent in both German and English, with the flexibility to travel up to 40%.
• Possesses strong market insight and understands the complexities of operating across diverse regions, with a high level of cultural awareness.
• A commercially sharp, outcomes-driven mindset with the ability to juggle multiple priorities.
• Must be able to thrive in an autonomous environment, transforming vision and ideas into measurable results, which positively impacts hotel performance behaviour.
• Partnership-oriented and adept at building strong stakeholder relationships.
• A problem solver and innovator, always ready to learn, adapt, and lead with impact.
• Proficiency in Microsoft Office is essential, as the role involves preparing presentation materials for hotel review meetings.

This is an opportunity to shape the commercial success of some of Northern Europe’s most exciting hotels while working at the intersection of strategy, operations, and growth. If you thrive on challenge, influence, and delivering results, we’d love to hear from you.

Your ambition. Your growth. Your success.

If this is You, there's Room for You.