Community Development Coordinator (Fort Worth, Texas)

Position Summary

The Community Development Coordinator is responsible for the promotion of Aetna brand recognition and identification, as well as for increasing Aetna Better Health of Texas membership growth and retention.

In this role, you will:

• Conduct monthly outreach in all services to include community events, member activities, member education, site visits, meetings, and member outreach calls.
• Market value ads, member renewal of benefits, health education, and community resources in field during outreach events, presentations, site visits, member education, and meetings.
• Conduct proper documentation of outreach activities in Salesforce.
• Build outreach calendar 90-days out to meet monthly production metrics.
• Ensure continuous development of strong collaborative relationships with local government, independent school districts, colleges/universities, state agencies and communities, faith based, non-profit, and social service agencies.
• Meet all departmental standards for quality and compliance of outreach activities.
• Maintain compliance with all training initiatives to include market training, onboarding, compliance, Texas Health Steps, CHW (Community Health Worker) Health Education topics and annual CVS training modules.
• Provide support to all social media outreach events and activities.
• Provide support to all ABHTX (Aetna Better Health of Texas)/CVS Health Outreach Vehicle events/activities.
• Perform other duties as assigned.

Required Qualifications

• 2+ years of experience in community outreach within the HMO (Health Maintenance Organization), healthcare, and/or insurance industries.
• Must reside in Fort Worth, Texas.
• Willingness to work Monday-Friday from 8am-5pm Central Standard Time, with a willingness to work on evenings & weekends as needed.
• Ability to travel within Fort Worth, Texas up to 60-75% of the time.

Preferred Qualifications

• 5+ years of experience in community outreach within the HMO (Health Maintenance Organization), healthcare, and/or insurance industries.
• Bachelor's degree in marketing or a closely related field, or an equivalent combination of formal education and recent, related experience.
• Bilingual (English/Spanish).
• Demonstrated proficiency with Microsoft Office (Word, Outlook, Teams, Excel).
• Demonstrated proficiency with Salesforce.

Education

• High school diploma or GED.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $21.10 - $40.90. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Equal Employment Opportunity Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.