Content Moderator (m/f/d) – Back Office & Quality Review

Are you detail-oriented, have strong judgment skills, and want to work in an international environment ensuring that online content meets established guidelines? Then this role might be the right fit for you.

In this position, you will work in a back-office environment without any phone-based tasks and play an important role in maintaining a safe and compliant online experience for users worldwide.

CONTENT MODERATOR (M/F/D) – BACK OFFICE & QUALITY REVIEW

Arbeitsort: Dortmund

Your Responsibilities

• Reviewing and evaluating online content according to client guidelines
• Assessing reported potentially inappropriate or offensive postings
• Ensuring compliance with service and quality standards
• Back-office work only (no phone support or customer calls)
• Contributing to a safe and positive user experience in the digital space

Your profile

• Excellent German language skills (minimum C1 level, written and spoken – mandatory)
• Very good English skills (required for training and international communication)
• Strong ability to quickly understand and apply guidelines
• Good decision-making skills and sound judgment
• High awareness of cultural, social, and political contexts in the German-speaking region
• Willingness to work in a 24/7 shift system
• Full-time availability (minimum 35 hours/week)
• Residence in the greater Dortmund area

What our customer offers

• Attractive monthly salary package: Total: €2,680 gross per month
• Additional shift premiums
  • +25% night shift allowance (10:00 PM – 06:00 AM)
  • +30% Sunday and public holiday allowance
• Structured on-site training in Dortmund (3–6 weeks)
• 28 days of annual leave
• Comprehensive health program including free dental insurance and a health budget (after 6 months of employment)
• Employee discounts and subsidized public transport tickets